Availity Outage History
Availity major outage · 49 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,937 incidents for Availity: 1,904 in the last 12 months and 855 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 293 | 603 of 603 (100%) |
Incidents, newest first
Notice May 2, 2026 PROMINENCE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – PROMINENCE HEALTH PLAN
Started May 02, 2026, 07:55 AM UTC· resolved May 02, 2026, 07:55 AM UTC
- resolved May 02, 2026, 07:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 2, 2026 HAWAII MAINLAND ADMINISTRATORS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – HAWAII MAINLAND ADMINISTRATORS
Started May 02, 2026, 07:55 AM UTC· resolved May 02, 2026, 07:55 AM UTC
- resolved May 02, 2026, 07:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 2, 2026 PHYSICIANSUNITED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – PHYSICIANSUNITED
Started May 02, 2026, 07:52 AM UTC· resolved May 02, 2026, 07:52 AM UTC
- resolved May 02, 2026, 07:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 2, 2026 NALC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2h 29m NALC
Started May 02, 2026, 07:22 AM UTC· resolved May 02, 2026, 09:51 AM UTC
- identified May 02, 2026, 07:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 02, 2026, 09:51 AM UTC
This incident has been resolved.
Notice May 2, 2026 Multiple Payers - SPSCN, Colonial Penn Life, Washington National - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – SPSCN, Colonial Penn Life, Washington National
Started May 02, 2026, 07:19 AM UTC· resolved May 02, 2026, 07:19 AM UTC
- resolved May 02, 2026, 07:19 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/2/2026, 2:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 2, 2026 DPWMN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – DPWMN
Started May 02, 2026, 05:59 AM UTC· resolved May 02, 2026, 05:59 AM UTC
- resolved May 02, 2026, 05:59 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 2, 2026 Multiple Payers - BCBS LOUISIANA BLUE ADVANTAGE, BCBSLA, BCBS LOUISIANA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. – BCBS LOUISIANA BLUE ADVANTAGE, BCBSLA, BCBS LOUISIANA
Started May 02, 2026, 05:09 AM UTC· resolved May 02, 2026, 05:09 AM UTC
- resolved May 02, 2026, 05:09 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/2/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice May 2, 2026 SUTTER HEALTH PLUS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – SUTTER HEALTH PLUS
Started May 02, 2026, 03:42 AM UTC· resolved May 02, 2026, 03:42 AM UTC
- resolved May 02, 2026, 03:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 1, 2026 Multiple Payers - HUMANA, 95092 - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, May 2nd from 11:00:00 PM EDT through 1:00:00 AM EDT Monday, May ... 30d 16h HUMANA, 95092
Started May 01, 2026, 11:08 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled May 01, 2026, 11:08 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 1, 2026 BCBSND - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, May 1st from 8:00:00 PM EDT through 5:00:00 AM EDT Saturday, May 2nd. 30d 16h BCBSND
Started May 01, 2026, 11:07 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled May 01, 2026, 11:07 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 1, 2026 Multiple Payers - DPWMN, MEDICAID MINNESOTA - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, May 1st from 1:00:00 AM EDT through 7:00:00 AM EDT Friday, May 1st. 30d 16h MEDICAID MINNESOTA, DPWMN
Started May 01, 2026, 11:02 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled May 01, 2026, 11:02 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 1, 2026 Multiple Payers - BCBS MICHIGAN, 100039 - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Friday, May 1st from 8:00:00 PM EDT through 5:00:00 AM EDT Sunday, May 3rd. 30d 16h BCBS MICHIGAN, 100039
Started May 01, 2026, 10:47 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled May 01, 2026, 10:47 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 1, 2026 MASSACHUSETTS MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – MASSACHUSETTS MEDICAID
Started May 01, 2026, 10:29 PM UTC· resolved May 01, 2026, 10:29 PM UTC
- resolved May 01, 2026, 10:29 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/1/2026, 5:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice May 1, 2026 Multiple Payers - POINT C, SAGE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – POINT C, SAGE
Started May 01, 2026, 10:29 PM UTC· resolved May 01, 2026, 10:29 PM UTC
- resolved May 01, 2026, 10:29 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 1, 2026 COVTY00413 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 3d COVTY00413
Started May 01, 2026, 04:52 AM UTC· resolved May 04, 2026, 05:04 AM UTC
- identified May 01, 2026, 04:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 05:04 AM UTC
This incident has been resolved.
Notice May 1, 2026 Multiple Payers - LA CARE HEALTH PLAN, AETNA SENIOR SUPPLEMENTAL INSURANCE, SANA BENEFITS, PACIFICSOURCE HEALTH PLANS, VIVA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 5h LA CARE HEALTH PLAN, AETNA SENIOR SUPPLEMENTAL INSURANCE, SANA BENEFITS, PACIFICSOURCE HEALTH PLANS and 1 more
Started May 01, 2026, 04:50 AM UTC· resolved May 02, 2026, 09:57 AM UTC
- identified May 01, 2026, 04:50 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 02, 2026, 09:57 AM UTC
This incident has been resolved.
Notice May 1, 2026 NETWORK HEALTH INSURANCE CORPORATION MEDICARE NHIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 5h NETWORK HEALTH INSURANCE CORPORATION MEDICARE NHIC
Started May 01, 2026, 04:35 AM UTC· resolved May 02, 2026, 09:58 AM UTC
- identified May 01, 2026, 04:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 02, 2026, 09:58 AM UTC
This incident has been resolved.
Notice May 1, 2026 USAA LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 18h USAA LIFE INSURANCE COMPANY
Started May 01, 2026, 04:23 AM UTC· resolved May 02, 2026, 11:09 PM UTC
- identified May 01, 2026, 04:23 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 02, 2026, 11:09 PM UTC
This incident has been resolved.
Notice May 1, 2026 CENTRAL RESERVE LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2d 3h CENTRAL RESERVE LIFE INSURANCE COMPANY
Started May 01, 2026, 03:14 AM UTC· resolved May 03, 2026, 06:55 AM UTC
- identified May 01, 2026, 03:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 03, 2026, 06:55 AM UTC
This incident has been resolved.
Notice April 30, 2026 IHCP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 5h 27m IHCP
Started Apr 30, 2026, 10:42 PM UTC· resolved May 01, 2026, 04:09 AM UTC
- identified Apr 30, 2026, 10:42 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 01, 2026, 04:09 AM UTC
This incident has been resolved.
Notice April 30, 2026 ODM DUALS PAYER ID (MEDICAL & BH CLAIMS) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 3h 59m ODM DUALS PAYER ID (MEDICAL & BH CLAIMS)
Started Apr 30, 2026, 06:13 PM UTC· resolved Apr 30, 2026, 10:13 PM UTC
- identified Apr 30, 2026, 06:13 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 30, 2026, 10:13 PM UTC
This incident has been resolved.
Notice April 29, 2026 Multiple Payers - 60054, AETNA, ALLINA HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, TEXAS HEALTH, INNOVATION HEALTH - Multiple Transactions - Due to scheduled maintenance, Submitters of Real Time Eligibility and Claim Status Inquiry transactions may exp... 32d 16h AETNA, 60054, BANNER HEALTH, ALLINA HEALTH and 3 more
Started Apr 29, 2026, 10:18 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 29, 2026, 10:18 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 29, 2026 Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, HUMANA, 95092, CAREPLUS - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions will be unavailab... 32d 16h HUMANA LONG TERM CARE, HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH and 3 more
Started Apr 29, 2026, 10:17 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 29, 2026, 10:17 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 29, 2026 AVMED - Health Care Services Inquiry - Health Care Services Inquiry transactions are experiencing intermittent failures. 3h 24m AVMED
Started Apr 29, 2026, 10:16 PM UTC· resolved Apr 30, 2026, 01:40 AM UTC
- identified Apr 29, 2026, 10:16 PM UTC
We are seeing Health Care Services Inquiry transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 30, 2026, 01:40 AM UTC
This incident has been resolved.
Notice April 29, 2026 Multiple Payers - HUMANA, HUMANA HMO, HUMANA LONG TERM CARE, HUMANA, 95092, CAREPLUS - Multiple Transactions - Claims transactions will be unavailable from Fri, 5/1/2026, at 11:00pm ET to Sat, 5/2/2026, at 1:00am ET. Claims submitted during this time... 32d 16h HUMANA LONG TERM CARE, HUMANA, HUMANA HMO, 95092 and 1 more
Started Apr 29, 2026, 10:14 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 29, 2026, 10:14 PM UTC
We are seeing Facility Claims and Professional Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.