Availity incident

COVTY00413 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 3 days, affecting COVTY00413, on May 1, 2026.

identified May 01, 2026, 04:52 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 01, 2026, 04:52 AM UTC
Resolved
May 04, 2026, 05:04 AM UTC
Duration
3d
Detected by Pingoru
May 01, 2026, 04:52 AM UTC

Affected components

COVTY00413

Update timeline

  1. identified May 01, 2026, 04:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:04 AM UTC

    This incident has been resolved.

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