Availity incident

CENTRAL RESERVE LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 2 days 3 hours, affecting CENTRAL RESERVE LIFE INSURANCE COMPANY, on May 1, 2026.

identified May 01, 2026, 03:14 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: May 01, 2026, 03:14 AM UTC
Resolved: May 03, 2026, 06:55 AM UTC
Duration: 2d 3h
Detected by Pingoru: May 01, 2026, 03:14 AM UTC

Affected components

CENTRAL RESERVE LIFE INSURANCE COMPANY

Update timeline

identified May 01, 2026, 03:14 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved May 03, 2026, 06:55 AM UTC

This incident has been resolved.

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