Availity incident
Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, HUMANA, 95092, CAREPLUS - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions will be unavailab...
Resolved after 32 days 16 hours, affecting HUMANA LONG TERM CARE and HUMANA and 1 more, on April 29, 2026.
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- scheduled Apr 29, 2026, 10:17 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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