Availity incident
Multiple Payers - BCBS LOUISIANA BLUE ADVANTAGE, BCBSLA, BCBS LOUISIANA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Resolved on May 2, 2026, affecting BCBS LOUISIANA BLUE ADVANTAGE and BCBSLA and 1 more.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/2/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved May 02, 2026, 05:09 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/2/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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