Zuub incident

Cigna requests failing

Minor Vendor's status page →

Resolved on August 13, 2026.

resolved Aug 13, 2026, 11:00 AM UTC

Cigna requests failing due to changes in payer MFA communication. No changes to credentials are required. Resubmit insurance verification requests as needed.

Started
Aug 13, 2026, 11:00 AM UTC
Resolved
Aug 13, 2026, 11:00 AM UTC
Duration
–
Detected by Pingoru
Aug 13, 2026, 11:00 AM UTC

Update timeline

  1. resolved Aug 13, 2026, 11:00 AM UTC

    Cigna requests failing due to changes in payer MFA communication. No changes to credentials are required. Resubmit insurance verification requests as needed.

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