Is Zuub down?

Last checked 5m ago
Current status
Zuub is having a partial outage

3 active incidents: Some Zuub APIs are returning 500 and 504 errors on some env…, Delta Dental of Wisconsin request failing · +1 more

  • Official status page: status.zuub.com
  • Checked every 5 minutes
  • 4 components tracked

Zuub is reporting a partial outage right now (last checked 5m ago). Some components are affected; others remain operational.

Real-time Zuub status, recent outages, and incident history: pulled directly from Zuub's official status page at status.zuub.com every 5 minutes. Pingoru tracks 4 Zuub services and has captured 28 incidents in the last 90 days (94.02% uptime). Get email, Slack, Discord, or webhook alerts the moment Zuub reports a new incident, free for 3 monitors, no credit card.

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Zuub uptime 94.02% uptime · past 90 days
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Active incidents 3

  1. Ongoing ● 1d 21h
    Started Oct 30, 2026, 08:14 PM UTC
    APIs
    Timeline · 2 updates
    • investigating · Oct 30, 2026, 08:14 PM UTC

      We are currently investigating this issue.

    • monitoring · Oct 30, 2026, 08:33 PM UTC

      The issue appears to be transient. Requests are succeeding and returning HTTP 200 status codes. We are monitoring and investigating the root cause.

    Latest: The issue appears to be transient. Requests are succeeding and returning HTTP 200 status codes. We are monitoring and investigating the root cause.

  2. Ongoing ● 9d 12h
    Started Oct 23, 2026, 05:11 AM UTC
    Timeline · 1 update
    • investigating · Oct 23, 2026, 05:11 AM UTC

      We are currently investigating this issue.

    Latest: We are currently investigating this issue.

  3. Ongoing ● 12d 7h
    Started Oct 20, 2026, 09:57 AM UTC
    Timeline · 7 updates
    • investigating · Oct 20, 2026, 09:57 AM UTC

      We are currently investigating an issue affecting the connection to BCBS FEP. All insurance verification requests for this connection are currently failing.

    • identified · Oct 20, 2026, 01:24 PM UTC

      The issue has been identified, and a fix is being implemented.

    • monitoring · Oct 20, 2026, 10:30 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Oct 22, 2026, 11:40 PM UTC

      We continue to monitor for any further issues, as the payer portal remains unstable. Until we confirm the issue is fully resolved, failures and partial results are possible.

    • monitoring · Oct 28, 2026, 02:21 PM UTC

      The portal is now stable, and requests are completing successfully. We are continuing to monitor for any further issues.

    • monitoring · Oct 29, 2026, 05:48 AM UTC

      The payer portal is unstable again, and failures are possible. We are continuing to monitor for any further issues.

    • monitoring · Oct 29, 2026, 08:32 AM UTC

      The portal is now stable, and requests are completing successfully. We are continuing to monitor for any further issues.

    Latest: The portal is now stable, and requests are completing successfully. We are continuing to monitor for any further issues.

Recent outages & incidents

Past 90 days
  1. Resolved 2d 2h
    Started Oct 27, 2026, 05:56 AM UTC · Resolved Oct 29, 2026, 08:35 AM UTC
    Timeline · 4 updates
    • investigating · Oct 27, 2026, 05:56 AM UTC

      We are currently investigating this issue.

    • identified · Oct 27, 2026, 07:01 PM UTC

      The issue has been identified, and a fix is being implemented.

    • monitoring · Oct 28, 2026, 04:23 PM UTC

      The issue has been resolved and we are monitoring the results.

    • resolved · Oct 29, 2026, 08:35 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 18h 26m
    Started Oct 23, 2026, 12:10 PM UTC · Resolved Oct 24, 2026, 06:37 AM UTC
    Timeline · 3 updates
    • investigating · Oct 23, 2026, 12:10 PM UTC

      The Sun Life DentaQuest payer portal is unstable. We are investigating the issue.

    • monitoring · Oct 23, 2026, 03:51 PM UTC

      The Sun Life DentaQuest payer portal is back up. We are monitoring the results.

    • resolved · Oct 24, 2026, 06:37 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 6h 8m
    Started Oct 21, 2026, 10:11 PM UTC · Resolved Oct 22, 2026, 04:20 AM UTC
    Timeline · 3 updates
    • investigating · Oct 21, 2026, 10:11 PM UTC

      We are currently investigating this issue.

    • monitoring · Oct 21, 2026, 11:36 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 22, 2026, 04:20 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 23h 6m
    Started Oct 18, 2026, 06:59 PM UTC · Resolved Oct 19, 2026, 06:06 PM UTC
    Timeline · 3 updates
    • investigating · Oct 18, 2026, 06:59 PM UTC

      We are currently investigating this issue.

    • identified · Oct 19, 2026, 10:58 AM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Oct 19, 2026, 06:06 PM UTC

      The provider access portal for dentaquest has officially sunsetted. All request that were routed to dentaquest provider access via payer ID: CX014 are now going to the new sunlife portal: https://providers.dentaquest.com. Please make sure you have setup access to https://providers.dentaquest.com to continue receiving patient eligibility for you dentaquest request through CX014

    Latest: The provider access portal for dentaquest has officially sunsetted. All request that were routed to dentaquest provider access via payer ID: CX014 are now going to the new sunlife …

  5. Resolved 8d 14h
    Started Oct 18, 2026, 02:33 AM UTC · Resolved Oct 26, 2026, 04:51 PM UTC
    Timeline · 4 updates
    • investigating · Oct 18, 2026, 02:33 AM UTC

      We are currently investigating this issue.

    • identified · Oct 19, 2026, 10:58 AM UTC

      The issue has been identified, and a fix is being implemented.

    • identified · Oct 22, 2026, 11:43 PM UTC

      We're continuing to work on a fix for this issue—the payer portal (https://azbluedentalprovider.dominionnational.com/) is no longer available. Support for this payer is moving to Availity.

    • resolved · Oct 26, 2026, 04:51 PM UTC

      This incident is resolved. Support for this payer has moved to Availity.

    Latest: This incident is resolved. Support for this payer has moved to Availity.

See the full Zuub outage history

23 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Zuub outage history →

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Incident record

Since October 2026 · Statuspage by Atlassian · 4 components checked every 5 minutes
29incidents recorded
29last 12 months
28last 90 days
31 hourstypical duration, 12 months

The longest incident in the last year, BCBS of Arizona requests failing on October 18, 2026, ran for 9 days. 3 maintenance windows announced in the same period.

Most affected components, last 12 months

  • APIs3
  • App2
  • Webhooks2

Latest incidents

Outage history

Past 90 days · 28 incidents View full outage history →