Is Zuub down?
Last checked 5m ago3 active incidents: Some Zuub APIs are returning 500 and 504 errors on some env…, Delta Dental of Wisconsin request failing · +1 more
Zuub is reporting a partial outage right now (last checked 5m ago). Some components are affected; others remain operational.
Real-time Zuub status, recent outages, and incident history: pulled directly from Zuub's official status page at status.zuub.com every 5 minutes. Pingoru tracks 4 Zuub services and has captured 28 incidents in the last 90 days (94.02% uptime). Get email, Slack, Discord, or webhook alerts the moment Zuub reports a new incident, free for 3 monitors, no credit card.
Active incidents 3
- APIs
Timeline · 2 updates
- investigating · Oct 30, 2026, 08:14 PM UTC
We are currently investigating this issue.
- monitoring · Oct 30, 2026, 08:33 PM UTC
The issue appears to be transient. Requests are succeeding and returning HTTP 200 status codes. We are monitoring and investigating the root cause.
Latest: The issue appears to be transient. Requests are succeeding and returning HTTP 200 status codes. We are monitoring and investigating the root cause.
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Timeline · 1 update
- investigating · Oct 23, 2026, 05:11 AM UTC
We are currently investigating this issue.
Latest: We are currently investigating this issue.
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Timeline · 7 updates
- investigating · Oct 20, 2026, 09:57 AM UTC
We are currently investigating an issue affecting the connection to BCBS FEP. All insurance verification requests for this connection are currently failing.
- identified · Oct 20, 2026, 01:24 PM UTC
The issue has been identified, and a fix is being implemented.
- monitoring · Oct 20, 2026, 10:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Oct 22, 2026, 11:40 PM UTC
We continue to monitor for any further issues, as the payer portal remains unstable. Until we confirm the issue is fully resolved, failures and partial results are possible.
- monitoring · Oct 28, 2026, 02:21 PM UTC
The portal is now stable, and requests are completing successfully. We are continuing to monitor for any further issues.
- monitoring · Oct 29, 2026, 05:48 AM UTC
The payer portal is unstable again, and failures are possible. We are continuing to monitor for any further issues.
- monitoring · Oct 29, 2026, 08:32 AM UTC
The portal is now stable, and requests are completing successfully. We are continuing to monitor for any further issues.
Latest: The portal is now stable, and requests are completing successfully. We are continuing to monitor for any further issues.
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Recent outages & incidents
Past 90 days-
Timeline · 4 updates
- investigating · Oct 27, 2026, 05:56 AM UTC
We are currently investigating this issue.
- identified · Oct 27, 2026, 07:01 PM UTC
The issue has been identified, and a fix is being implemented.
- monitoring · Oct 28, 2026, 04:23 PM UTC
The issue has been resolved and we are monitoring the results.
- resolved · Oct 29, 2026, 08:35 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- investigating · Oct 23, 2026, 12:10 PM UTC
The Sun Life DentaQuest payer portal is unstable. We are investigating the issue.
- monitoring · Oct 23, 2026, 03:51 PM UTC
The Sun Life DentaQuest payer portal is back up. We are monitoring the results.
- resolved · Oct 24, 2026, 06:37 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- investigating · Oct 21, 2026, 10:11 PM UTC
We are currently investigating this issue.
- monitoring · Oct 21, 2026, 11:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 22, 2026, 04:20 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- investigating · Oct 18, 2026, 06:59 PM UTC
We are currently investigating this issue.
- identified · Oct 19, 2026, 10:58 AM UTC
The issue has been identified and a fix is being implemented.
- resolved · Oct 19, 2026, 06:06 PM UTC
The provider access portal for dentaquest has officially sunsetted. All request that were routed to dentaquest provider access via payer ID: CX014 are now going to the new sunlife portal: https://providers.dentaquest.com. Please make sure you have setup access to https://providers.dentaquest.com to continue receiving patient eligibility for you dentaquest request through CX014
Latest: The provider access portal for dentaquest has officially sunsetted. All request that were routed to dentaquest provider access via payer ID: CX014 are now going to the new sunlife …
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Timeline · 4 updates
- investigating · Oct 18, 2026, 02:33 AM UTC
We are currently investigating this issue.
- identified · Oct 19, 2026, 10:58 AM UTC
The issue has been identified, and a fix is being implemented.
- identified · Oct 22, 2026, 11:43 PM UTC
We're continuing to work on a fix for this issue—the payer portal (https://azbluedentalprovider.dominionnational.com/) is no longer available. Support for this payer is moving to Availity.
- resolved · Oct 26, 2026, 04:51 PM UTC
This incident is resolved. Support for this payer has moved to Availity.
Latest: This incident is resolved. Support for this payer has moved to Availity.
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See the full Zuub outage history
23 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Zuub outage history →Or sign up free to get alerts when Zuub breaks · 10 free monitors · No credit card
Incident record
Since October 2026 · Statuspage by Atlassian · 4 components checked every 5 minutesThe longest incident in the last year, BCBS of Arizona requests failing on October 18, 2026, ran for 9 days. 3 maintenance windows announced in the same period.
Most affected components, last 12 months
- APIs3
- App2
- Webhooks2
Latest incidents
- Some Zuub APIs are returning 500 and 504 errors on some environments
We are currently investigating this issue.
- DentaQuest failing for some requests
We are currently investigating this issue.
- Sun Life DentaQuest failing request failing
The Sun Life DentaQuest payer portal is unstable. We are investigating the issue.
- Started Oct 30, 2026, 08:14 PM UTC · ● 1d 21h
- DentaQuest failing for some requests ResolvedStarted Oct 27, 2026, 05:56 AM UTC · Resolved Oct 29, 2026, 08:35 AM UTC · 2d 2h
- Started Oct 23, 2026, 12:10 PM UTC · Resolved Oct 24, 2026, 06:37 AM UTC · 18h 26m
- Started Oct 23, 2026, 05:11 AM UTC · ● 9d 12h
- Started Oct 21, 2026, 10:11 PM UTC · Resolved Oct 22, 2026, 04:20 AM UTC · 6h 8m
- Started Oct 20, 2026, 09:57 AM UTC · ● 12d 7h
- Dentaquest request failing ResolvedStarted Oct 18, 2026, 06:59 PM UTC · Resolved Oct 19, 2026, 06:06 PM UTC · 23h 6m
- BCBS of Arizona requests failing ResolvedStarted Oct 18, 2026, 02:33 AM UTC · Resolved Oct 26, 2026, 04:51 PM UTC · 8d 14h