Is Olo down?
Last checked 4m agoNo incidents right now.
Olo is operational right now. Last checked 4m ago; the most recent incident resolved 3h ago.
Real-time Olo status, recent outages, and incident history: pulled directly from Olo's official status page at status.olo.com every 5 minutes. Pingoru tracks 38 Olo services and has captured 10 incidents in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment Olo reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Payment Processing Partners
Timeline · 8 updates
- investigating · Oct 31, 2026, 08:18 PM UTC
We're detecting elevated errors processing payments through Givex. Ordering may be affected at locations using Givex as their payment provider.
- identified · Oct 31, 2026, 08:20 PM UTC
The issue has been identified and a fix is being implemented.
- identified · Oct 31, 2026, 08:27 PM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 31, 2026, 08:28 PM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 31, 2026, 09:20 PM UTC
Some guests may also experience slow loading of payment options at checkout.
- identified · Nov 01, 2026, 06:13 AM UTC
Gift card service through our Givex integration has started to recover, and some gift card balance checks and payments are succeeding again. Many are still failing, and guests at affected locations may still see slow loading of payment options at checkout. Other payment methods are working normally.
- monitoring · Nov 01, 2026, 11:30 AM UTC
Gift card balance checks and payments through our Givex integration are succeeding again. We are monitoring to confirm full recovery.
- resolved · Nov 01, 2026, 02:55 PM UTC
Gift card balance checks and payments through our Givex integration are operating normally. This incident has been resolved.
Latest: Gift card balance checks and payments through our Givex integration are operating normally. This incident has been resolved.
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- POS
Timeline · 2 updates
- investigating · Oct 17, 2026, 03:56 AM UTC
We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.
- resolved · Oct 17, 2026, 04:46 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Scheduler
Timeline · 4 updates
- investigating · Oct 10, 2026, 04:46 PM UTC
Scheduled orders are firing to the Point of Sale later than expected. We are investigating the issue and will provide updates as they become available.
- investigating · Oct 10, 2026, 05:12 PM UTC
We are continuing to investigate this issue.
- monitoring · Oct 10, 2026, 05:37 PM UTC
We have implemented a fix and are now seeing scheduled orders firing. We are continuing to monitor the situation.
- resolved · Oct 10, 2026, 05:59 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Payment Processing Partners
Timeline · 2 updates
- identified · Sep 27, 2026, 01:09 AM UTC
Stripe has identified an issue on their end.
- resolved · Sep 27, 2026, 01:29 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Dispatch Partners
Timeline · 4 updates
- investigating · Sep 27, 2026, 12:48 AM UTC
We are experiencing a service disruption with DoorDash that would cause problems with Dispatch. We will provide updates as they become available.
- identified · Sep 27, 2026, 01:30 AM UTC
DoorDash has acknowledged the disruption. We will provide updates as they become available.
- monitoring · Sep 27, 2026, 03:19 AM UTC
The DoorDash disruption has subsided, and we are monitoring the results.
- resolved · Sep 27, 2026, 03:36 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Olo outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Olo outage history →Or sign up free to get alerts when Olo breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 38 components checked every 5 minutesThe longest incident in the last year, Payment Processor Issues: Givex on October 31, 2026, ran for 19 hours. 3 maintenance windows announced in the same period.
Most affected components, last 12 months
- Payment Processing Partners14
- Dashboard8
- Ordering API8
- Serve8
- Switchboard7
Latest incidents
- Payment Processor Issues: Givex
We're detecting elevated errors processing payments through Givex. Ordering may be affected at locations using Givex as their payment provider.
- Payment Gateway Issues: FreedomPay
We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.
- Scheduled Orders are Firing Late
Scheduled orders are firing to the Point of Sale later than expected. We are investigating the issue and will provide updates as they become available.
- Payment Processor Issues: Givex ResolvedStarted Oct 31, 2026, 08:18 PM UTC · Resolved Nov 01, 2026, 02:55 PM UTC · 18h 36m
- Payment Gateway Issues: FreedomPay ResolvedStarted Oct 17, 2026, 03:56 AM UTC · Resolved Oct 17, 2026, 04:46 AM UTC · 49m
- Scheduled Orders are Firing Late ResolvedStarted Oct 10, 2026, 04:46 PM UTC · Resolved Oct 10, 2026, 05:59 PM UTC · 1h 13m
- Payment Processor Issues: Stripe ResolvedStarted Sep 27, 2026, 01:09 AM UTC · Resolved Sep 27, 2026, 01:29 AM UTC · 20m
- Started Sep 27, 2026, 12:48 AM UTC · Resolved Sep 27, 2026, 03:36 AM UTC · 2h 48m
- Started Sep 16, 2026, 09:27 PM UTC · Resolved Sep 17, 2026, 01:53 PM UTC · 16h 25m
- Payment Processor Issues: Paymentech ResolvedStarted Sep 16, 2026, 06:51 PM UTC · Resolved Sep 16, 2026, 07:25 PM UTC · 33m
- Menu image partner disruption ResolvedStarted Sep 01, 2026, 05:36 PM UTC · Resolved Sep 01, 2026, 06:53 PM UTC · 1h 16m