Is Olo down?

Last checked 4m ago
Current status
Olo is up

No incidents right now.

  • Official status page: status.olo.com
  • Checked every 5 minutes
  • 38 components tracked

Olo is operational right now. Last checked 4m ago; the most recent incident resolved 3h ago.

Real-time Olo status, recent outages, and incident history: pulled directly from Olo's official status page at status.olo.com every 5 minutes. Pingoru tracks 38 Olo services and has captured 10 incidents in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment Olo reports a new incident, free for 3 monitors, no credit card.

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Olo uptime 99.72% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 18h 36m
    Started Oct 31, 2026, 08:18 PM UTC · Resolved Nov 01, 2026, 02:55 PM UTC
    Payment Processing Partners
    Timeline · 8 updates
    • investigating · Oct 31, 2026, 08:18 PM UTC

      We're detecting elevated errors processing payments through Givex. Ordering may be affected at locations using Givex as their payment provider.

    • identified · Oct 31, 2026, 08:20 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Oct 31, 2026, 08:27 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Oct 31, 2026, 08:28 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Oct 31, 2026, 09:20 PM UTC

      Some guests may also experience slow loading of payment options at checkout.

    • identified · Nov 01, 2026, 06:13 AM UTC

      Gift card service through our Givex integration has started to recover, and some gift card balance checks and payments are succeeding again. Many are still failing, and guests at affected locations may still see slow loading of payment options at checkout. Other payment methods are working normally.

    • monitoring · Nov 01, 2026, 11:30 AM UTC

      Gift card balance checks and payments through our Givex integration are succeeding again. We are monitoring to confirm full recovery.

    • resolved · Nov 01, 2026, 02:55 PM UTC

      Gift card balance checks and payments through our Givex integration are operating normally. This incident has been resolved.

    Latest: Gift card balance checks and payments through our Givex integration are operating normally. This incident has been resolved.

  2. Resolved 49m
    Started Oct 17, 2026, 03:56 AM UTC · Resolved Oct 17, 2026, 04:46 AM UTC
    POS
    Timeline · 2 updates
    • investigating · Oct 17, 2026, 03:56 AM UTC

      We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.

    • resolved · Oct 17, 2026, 04:46 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 13m
    Started Oct 10, 2026, 04:46 PM UTC · Resolved Oct 10, 2026, 05:59 PM UTC
    Scheduler
    Timeline · 4 updates
    • investigating · Oct 10, 2026, 04:46 PM UTC

      Scheduled orders are firing to the Point of Sale later than expected. We are investigating the issue and will provide updates as they become available.

    • investigating · Oct 10, 2026, 05:12 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 10, 2026, 05:37 PM UTC

      We have implemented a fix and are now seeing scheduled orders firing. We are continuing to monitor the situation.

    • resolved · Oct 10, 2026, 05:59 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 20m
    Started Sep 27, 2026, 01:09 AM UTC · Resolved Sep 27, 2026, 01:29 AM UTC
    Payment Processing Partners
    Timeline · 2 updates
    • identified · Sep 27, 2026, 01:09 AM UTC

      Stripe has identified an issue on their end.

    • resolved · Sep 27, 2026, 01:29 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 48m
    Started Sep 27, 2026, 12:48 AM UTC · Resolved Sep 27, 2026, 03:36 AM UTC
    Dispatch Partners
    Timeline · 4 updates
    • investigating · Sep 27, 2026, 12:48 AM UTC

      We are experiencing a service disruption with DoorDash that would cause problems with Dispatch. We will provide updates as they become available.

    • identified · Sep 27, 2026, 01:30 AM UTC

      DoorDash has acknowledged the disruption. We will provide updates as they become available.

    • monitoring · Sep 27, 2026, 03:19 AM UTC

      The DoorDash disruption has subsided, and we are monitoring the results.

    • resolved · Sep 27, 2026, 03:36 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Olo outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Olo outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 38 components checked every 5 minutes
56incidents recorded
46last 12 months
10last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Payment Processor Issues: Givex on October 31, 2026, ran for 19 hours. 3 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Payment Processing Partners14
  • Dashboard8
  • Ordering API8
  • Serve8
  • Switchboard7

Latest incidents

  • Payment Processor Issues: Givex October 31, 2026 · 19 hours · degraded service

    We're detecting elevated errors processing payments through Givex. Ordering may be affected at locations using Givex as their payment provider.

  • Payment Gateway Issues: FreedomPay October 17, 2026 · 49 minutes · notice

    We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.

  • Scheduled Orders are Firing Late October 10, 2026 · 73 minutes · major outage

    Scheduled orders are firing to the Point of Sale later than expected. We are investigating the issue and will provide updates as they become available.

Outage history

Past 90 days · 10 incidents View full outage history →