Olo incident

Payment Gateway Issues: FreedomPay

Resolved after 49 minutes, affecting POS, on October 17, 2026.

investigating Oct 17, 2026, 03:56 AM UTC

We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.

Started
Oct 17, 2026, 03:56 AM UTC
Resolved
Oct 17, 2026, 04:46 AM UTC
Duration
49m
Detected by Pingoru
Oct 17, 2026, 03:56 AM UTC

Affected components

POS

Update timeline

  1. investigating Oct 17, 2026, 03:56 AM UTC

    We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.

  2. resolved Oct 17, 2026, 04:46 AM UTC

    This incident has been resolved.

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