Resolved after 33 minutes, affecting Payment Processing Partners, on September 16, 2026.
We are seeing Paymentech transactions return to normal and continue to monitor the situation.
Affected components
Payment Processing Partners
Update timeline
- investigating Sep 16, 2026, 06:51 PM UTC
We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
- investigating Sep 16, 2026, 07:02 PM UTC
We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
- monitoring Sep 16, 2026, 07:15 PM UTC
We are seeing Paymentech transactions return to normal and continue to monitor the situation.
- resolved Sep 16, 2026, 07:25 PM UTC
This incident has been resolved.
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