Zuub incident

BCBS of Arizona requests failing

Resolved after 8 days 14 hours, on October 18, 2026.

identified Oct 22, 2026, 11:43 PM UTC

We're continuing to work on a fix for this issue—the payer portal (https://azbluedentalprovider.dominionnational.com/) is no longer available. Support for this payer is moving to Availity.

Started: Oct 18, 2026, 02:33 AM UTC
Resolved: Oct 26, 2026, 04:51 PM UTC
Duration: 8d 14h
Detected by Pingoru: Oct 18, 2026, 02:33 AM UTC

Update timeline

investigating Oct 18, 2026, 02:33 AM UTC

We are currently investigating this issue.
identified Oct 19, 2026, 10:58 AM UTC

The issue has been identified, and a fix is being implemented.
identified Oct 22, 2026, 11:43 PM UTC

We're continuing to work on a fix for this issue—the payer portal (https://azbluedentalprovider.dominionnational.com/) is no longer available. Support for this payer is moving to Availity.
resolved Oct 26, 2026, 04:51 PM UTC

This incident is resolved. Support for this payer has moved to Availity.

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