Zuub incident

Sun Life DentaQuest failing request failing

Resolved after 18 hours 26 minutes, on October 23, 2026.

monitoring Oct 23, 2026, 03:51 PM UTC

The Sun Life DentaQuest payer portal is back up. We are monitoring the results.

Started
Oct 23, 2026, 12:10 PM UTC
Resolved
Oct 24, 2026, 06:37 AM UTC
Duration
18h 26m
Detected by Pingoru
Oct 23, 2026, 12:10 PM UTC

Update timeline

  1. investigating Oct 23, 2026, 12:10 PM UTC

    The Sun Life DentaQuest payer portal is unstable. We are investigating the issue.

  2. monitoring Oct 23, 2026, 03:51 PM UTC

    The Sun Life DentaQuest payer portal is back up. We are monitoring the results.

  3. resolved Oct 24, 2026, 06:37 AM UTC

    This incident has been resolved.

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