Zuub incident

Premera (via Availity) member search failing for some requests

Resolved after 23 hours 47 minutes, on August 17, 2026.

identified Aug 17, 2026, 10:34 PM UTC

We are continuing to work on a fix for this issue and expect to release it and monitor it tomorrow.

Started
Aug 17, 2026, 04:13 PM UTC
Resolved
Aug 18, 2026, 04:01 PM UTC
Duration
23h 47m
Detected by Pingoru
Aug 17, 2026, 04:13 PM UTC

Update timeline

  1. identified Aug 17, 2026, 04:13 PM UTC

    Some insurance verification requests are failing because of intermittent member search behavior.

  2. identified Aug 17, 2026, 10:34 PM UTC

    We are continuing to work on a fix for this issue and expect to release it and monitor it tomorrow.

  3. resolved Aug 18, 2026, 04:01 PM UTC

    This incident has been resolved.

Your product runs on more than Zuub

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →