Resolved after 1 hour 46 minutes, affecting APIs and App and 1 more, on August 20, 2026.
Downstream service issues have been resolved, allowing Zuub products to recover. Requests submitted before the outage are being processed. Check the status of requests through normal processes. We will continue to monitor performance.
Affected components
Update timeline
- investigating Aug 20, 2026, 07:32 PM UTC
Downstream provider services are experiencing severe latency, impacting Zuub products.
- identified Aug 20, 2026, 08:17 PM UTC
The issue has been identified by downstream vendor and they are implementing a fix.
- resolved Aug 20, 2026, 09:19 PM UTC
Downstream service issues have been resolved, allowing Zuub products to recover. Requests submitted before the outage are being processed. Check the status of requests through normal processes. We will continue to monitor performance.
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