Resolved after 23 hours 22 minutes, on September 10, 2026.
The payer has implemented a fix, and we are monitoring the results.
Update timeline
- investigating Sep 10, 2026, 03:38 PM UTC
We are currently investigating this issue.
- investigating Sep 10, 2026, 04:00 PM UTC
We are continuing to investigate this issue.
- investigating Sep 10, 2026, 04:03 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 10, 2026, 06:45 PM UTC
The payer has implemented a fix, and we are monitoring the results.
- resolved Sep 11, 2026, 03:00 PM UTC
This incident has been resolved.
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