Resolved after 19 hours 17 minutes, on September 22, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Sep 22, 2026, 09:38 PM UTC
We are currently investigating this issue.
- identified Sep 22, 2026, 09:40 PM UTC
Some IV requests using portal credentials with email MFA configured may be failing because email delivery is failing.
- monitoring Sep 22, 2026, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 04:55 PM UTC
This incident has been resolved.
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