Zoom Outage History
Zoom is up right nowPingoru has recorded 188 incidents for Zoom: 188 in the last 12 months and 68 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 87 of 720 (12%) |
| May 2026 | 21 | 258 of 744 (35%) |
| June 2026 | 23 | 202 of 720 (28%) |
| July 2026 | 24 | 103 of 744 (14%) |
| August 2026 | 16 | 20 of 744 (3%) |
| September 2026 | 26 | 223 of 720 (31%) |
| October 2026 | 24 | 276 of 591 (47%) |
Incidents, newest first
Notice August 25, 2026 Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region 12m Zoom AI Services API
Started Aug 25, 2026, 05:51 AM UTC· resolved Aug 25, 2026, 06:04 AM UTC
- monitoring Aug 25, 2026, 05:51 AM UTC
On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 25, 2026, 06:04 AM UTC
This incident has been resolved and the affected services have been restored.
Minor August 24, 2026 Service Degradation Affecting Meeting Chat Services 41m In-Meeting Chat/Polling
Started Aug 24, 2026, 08:56 AM UTC· resolved Aug 24, 2026, 09:37 AM UTC
- investigating Aug 24, 2026, 08:56 AM UTC
We are currently investigating a service degradation affecting users ability use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Aug 24, 2026, 09:06 AM UTC
We have successfully identified the root cause affecting users ability use meeting chat. @rachit Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Aug 24, 2026, 09:20 AM UTC
The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 24, 2026, 09:37 AM UTC
This incident has been resolved and the affected services have been restored.
Minor August 22, 2026 Service Degradation Affecting File Search in Zoom Hub 48m Zoom Hub
Started Aug 22, 2026, 09:04 AM UTC· resolved Aug 22, 2026, 09:52 AM UTC
- investigating Aug 22, 2026, 09:04 AM UTC
We are currently investigating a service degradation affecting users ability to search file in Zoom Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Aug 22, 2026, 09:10 AM UTC
We have successfully identified the root cause affecting users ability to search file in Zoom Hub. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Aug 22, 2026, 09:21 AM UTC
The issue affecting users ability to search file in Zoom Hub has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 22, 2026, 09:52 AM UTC
This incident has been resolved and the affected services have been restored.
Minor August 21, 2026 Service Degradation Affecting Meta integration for Zoom. 8h 56m 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
Started Aug 21, 2026, 11:04 AM UTC· resolved Aug 21, 2026, 08:01 PM UTC
- identified Aug 21, 2026, 11:04 AM UTC
We are currently investigating a service degradation affecting Meta integration for Zoom. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Aug 21, 2026, 11:48 AM UTC
We have successfully identified the root cause affecting Meta integration for Zoom. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Aug 21, 2026, 12:52 PM UTC
We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
- identified Aug 21, 2026, 03:52 PM UTC
We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
- monitoring Aug 21, 2026, 07:44 PM UTC
The service degradation with Meta integration for Zoom has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 21, 2026, 08:01 PM UTC
This incident has been resolved and the affected services have been restored.
Notice August 21, 2026 Service Degradation Affecting Zoom Canvas in US Region. 27m Zoom Canvas
Started Aug 21, 2026, 09:59 AM UTC· resolved Aug 21, 2026, 10:26 AM UTC
- monitoring Aug 21, 2026, 09:59 AM UTC
On 08/21/2026, Between 08:56 UTC to 09:32 UTC, users may have experienced issues with Zoom Canvas in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
- resolved Aug 21, 2026, 10:26 AM UTC
This incident has been resolved and the affected services have been restored.
Notice August 18, 2026 Service Degradation Affecting File Uploads In Zoom Chat 1m Zoom Chat, File Transfers: File, Video, Pictures, Voice
Started Aug 18, 2026, 08:05 PM UTC· resolved Aug 18, 2026, 08:06 PM UTC
- monitoring Aug 18, 2026, 08:05 PM UTC
Between 2026-08-17 06:49 UTC and 2026-08-17 19:21 UTC , a subset of users experienced file upload issues in Zoom Chat. This issue has been resolved.
- resolved Aug 18, 2026, 08:06 PM UTC
This incident has been resolved and the affected services have been restored.
Notice August 17, 2026 Service Degradation Affecting Zoom Virtual Agent 1h 10m Voice Agent, Chat Agent
Started Aug 17, 2026, 06:12 PM UTC· resolved Aug 17, 2026, 07:22 PM UTC
- monitoring Aug 17, 2026, 06:12 PM UTC
We have successfully identified the root cause affecting Zoom virtual agent. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- resolved Aug 17, 2026, 07:22 PM UTC
This incident has been resolved and the affected services have been restored.
Notice August 14, 2026 A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region 8m SMS/MMS (Inbound/Outbound), SMS/MMS (Inbound/Outbound)
Started Aug 14, 2026, 03:40 AM UTC· resolved Aug 14, 2026, 03:49 AM UTC
- monitoring Aug 14, 2026, 03:40 AM UTC
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
- resolved Aug 14, 2026, 03:49 AM UTC
This incident has been resolved and the affected services have been restored.
Minor August 11, 2026 Service Degradation Affecting CX Analytics 26m Reporting Service
Started Aug 11, 2026, 06:00 PM UTC· resolved Aug 11, 2026, 06:27 PM UTC
- investigating Aug 11, 2026, 06:00 PM UTC
We are currently investigating a service degradation with CX Analytics. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Aug 11, 2026, 06:01 PM UTC
We have successfully identified the root cause affecting CX Analytics. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Aug 11, 2026, 06:04 PM UTC
The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 11, 2026, 06:27 PM UTC
This incident has been resolved and the affected services have been restored.
Notice August 11, 2026 Service degradation with Zoom Contact Center smart note generation impacting a subset of users. 24m Zoom AIC
Started Aug 11, 2026, 02:48 PM UTC· resolved Aug 11, 2026, 03:13 PM UTC
- monitoring Aug 11, 2026, 02:48 PM UTC
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.
- resolved Aug 11, 2026, 03:13 PM UTC
This incident has been resolved and the affected services have been restored.
Minor August 5, 2026 Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. 59m Reporting Service
Started Aug 05, 2026, 02:53 PM UTC· resolved Aug 05, 2026, 03:52 PM UTC
- investigating Aug 05, 2026, 02:53 PM UTC
We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Aug 05, 2026, 03:15 PM UTC
We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Aug 05, 2026, 03:41 PM UTC
The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 05, 2026, 03:52 PM UTC
This incident has been resolved and the affected services have been restored.
Notice August 5, 2026 Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region 11m Zoom Rooms, Marketplace
Started Aug 05, 2026, 12:44 PM UTC· resolved Aug 05, 2026, 12:56 PM UTC
- monitoring Aug 05, 2026, 12:44 PM UTC
On 08/05/2026, Between 12:05 UTC to 12:28 UTC, Users may have experienced issues with Zoom Rooms and Zoom Marketplace Apps. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 05, 2026, 12:56 PM UTC
This incident has been resolved and the affected services have been restored.
Notice August 2, 2026 Service Degradation Affecting Zoom Meeting Quality in the US Region 11m Zoom Meetings
Started Aug 02, 2026, 04:26 PM UTC· resolved Aug 02, 2026, 04:38 PM UTC
- monitoring Aug 02, 2026, 04:26 PM UTC
On August 2, between 15:28 UTC - 15:38 UTC, a subset of users experienced degraded Zoom meeting quality. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 02, 2026, 04:38 PM UTC
This incident has been resolved and the affected service have been restored.
Notice August 2, 2026 Service Degradation Affecting Zoom Marketplace and AI Companion Services 15m Marketplace, Zoom AI
Started Aug 02, 2026, 01:45 AM UTC· resolved Aug 02, 2026, 02:01 AM UTC
- monitoring Aug 02, 2026, 01:45 AM UTC
On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 02, 2026, 02:01 AM UTC
This incident has been resolved and the affected services have been restored.
Minor July 31, 2026 Service Degradation Affecting Zoom Whiteboard and Task Services in US Region. 2h 58m Zoom Whiteboard, Zoom Tasks
Started Jul 31, 2026, 12:09 PM UTC· resolved Jul 31, 2026, 03:08 PM UTC
- investigating Jul 31, 2026, 12:09 PM UTC
We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Jul 31, 2026, 12:24 PM UTC
We continue to investigate the service degradation affecting users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jul 31, 2026, 12:33 PM UTC
We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Jul 31, 2026, 12:45 PM UTC
The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- identified Jul 31, 2026, 02:28 PM UTC
We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
- monitoring Jul 31, 2026, 02:49 PM UTC
The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 31, 2026, 03:08 PM UTC
This incident has been resolved and the affected services have been restored.
Notice July 29, 2026 Service Degradation Affecting Zoom MCP Claude Marketplace Integration 23h 41m Marketplace
Started Jul 29, 2026, 06:53 AM UTC· resolved Jul 30, 2026, 06:34 AM UTC
- monitoring Jul 29, 2026, 06:53 AM UTC
Between 07/28/2026 05:42 UTC and 07/29/2026 06:40 UTC, a subset of users may have experienced issues with Zoom MCP Claude Marketplace Integration. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.
- resolved Jul 30, 2026, 06:34 AM UTC
This incident has been resolved and the affected services have been restored.
Minor July 27, 2026 Service Degradation Affecting Offline Meeting transcription in US Region. 8h 26m My Notes, Zoom AI
Started Jul 27, 2026, 09:08 AM UTC· resolved Jul 27, 2026, 05:35 PM UTC
- identified Jul 27, 2026, 09:08 AM UTC
We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Jul 27, 2026, 10:02 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified Jul 27, 2026, 11:03 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- identified Jul 27, 2026, 12:04 PM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
- monitoring Jul 27, 2026, 12:45 PM UTC
The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 27, 2026, 05:35 PM UTC
This incident has been resolved and the affected services have been restored.
Notice July 25, 2026 Service Degradation Affecting Subset of Users using Zoom Mail and Calendar Services in US Region. 26m Calendar
Started Jul 25, 2026, 03:51 AM UTC· resolved Jul 25, 2026, 04:18 AM UTC
- monitoring Jul 25, 2026, 03:51 AM UTC
On July 25, between 01:44 UTC to 03:16 UTC, a subset of users might have experienced service degradation affecting Zoom Mail and Calendar services in US region which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 25, 2026, 04:18 AM UTC
This incident has been resolved and the affected services have been restored.
Notice July 24, 2026 Service Degradation Affecting Multiple Zoom Services in Europe and India Region. 38m Zoom Rooms, Zoom Workspace Reservation, Zoom Whiteboard, Zoom Tasks and 1 more
Started Jul 24, 2026, 02:11 AM UTC· resolved Jul 24, 2026, 02:49 AM UTC
- monitoring Jul 24, 2026, 02:11 AM UTC
Between 07/23/2026 23:46 UTC to 07/24/2026 01:20 UTC, users may have experienced issues with Multiple Zoom Services in Europe and India Region. We have mitigated the issue and will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 24, 2026, 02:49 AM UTC
This incident has been resolved and the affected services have been restored.
Minor July 23, 2026 Service Degradation Affecting Zoom Healthcare Integration services in US Region 2h 36m Ellkay
Started Jul 23, 2026, 03:53 PM UTC· resolved Jul 23, 2026, 06:30 PM UTC
- investigating Jul 23, 2026, 03:53 PM UTC
We have successfully identified the root cause affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Jul 23, 2026, 04:22 PM UTC
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Jul 23, 2026, 06:04 PM UTC
The service degradation affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 23, 2026, 06:30 PM UTC
This incident has been resolved and the affected services have been restored.
Notice July 23, 2026 Service Degradation Affected Zoom Blog Website 1h 16m Zoom Blog
Started Jul 23, 2026, 02:03 PM UTC· resolved Jul 23, 2026, 03:20 PM UTC
- monitoring Jul 23, 2026, 02:03 PM UTC
On 07/23/2026, Between 13:23 UTC to 13:25 UTC, the users may have experienced issue with Zoom Blog website. This incident has been resolved and the affected services have been restored.
- resolved Jul 23, 2026, 03:20 PM UTC
This incident has been resolved and the affected services have been restored.
Notice July 22, 2026 Service Degradation Affecting Multiple Services in US and Europe 11m Zoom Rooms, Zoom Contact Center, Zoom Contact Center, Zoom AI and 1 more
Started Jul 22, 2026, 01:12 PM UTC· resolved Jul 22, 2026, 01:23 PM UTC
- monitoring Jul 22, 2026, 01:12 PM UTC
Between 12:02 PM UTC to 12:40 PM UTC users might have experienced a service degradation affecting multiple services in US and Europe which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 22, 2026, 01:23 PM UTC
This incident has been resolved and the affected services have been restored.
Minor July 21, 2026 Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. 49m Zoom Clips, Zoom Canvas, Zoom Hub, Zoom Paper and 2 more
Started Jul 21, 2026, 06:25 PM UTC· resolved Jul 21, 2026, 07:14 PM UTC
- investigating Jul 21, 2026, 06:25 PM UTC
We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jul 21, 2026, 06:43 PM UTC
We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Jul 21, 2026, 06:47 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 21, 2026, 06:56 PM UTC
The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 21, 2026, 07:14 PM UTC
This incident has been resolved and the affected services have been restored.
Notice July 20, 2026 Service Degradation Affecting Zoom AI Expert Assist in US Region. 19m AI Expert Assist
Started Jul 20, 2026, 04:35 PM UTC· resolved Jul 20, 2026, 04:55 PM UTC
- monitoring Jul 20, 2026, 04:35 PM UTC
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 20, 2026, 04:55 PM UTC
This incident has been resolved and the affected services have been restored.
Minor July 18, 2026 Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region 5h 38m Zoom Revenue Accelerator
Started Jul 18, 2026, 02:17 PM UTC· resolved Jul 18, 2026, 07:56 PM UTC
- investigating Jul 18, 2026, 02:17 PM UTC
We are currently investigating a service degradation affecting audio quality of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Jul 18, 2026, 04:18 PM UTC
We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jul 18, 2026, 06:15 PM UTC
We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- resolved Jul 18, 2026, 07:56 PM UTC
The service degradation affecting the Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in the Japan Region has been successfully resolved. Users may need to reload their browser page or refresh their client app. This incident has been resolved, and the affected services have been restored.