Resolved after 1 hour 10 minutes, affecting Voice Agent and Chat Agent, on August 17, 2026.
We have successfully identified the root cause affecting Zoom virtual agent. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Affected components
Voice AgentChat Agent
Update timeline
- monitoring Aug 17, 2026, 06:12 PM UTC
We have successfully identified the root cause affecting Zoom virtual agent. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- resolved Aug 17, 2026, 07:22 PM UTC
This incident has been resolved and the affected services have been restored.
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