Zoom Outage History
Zoom is up right nowPingoru has recorded 187 incidents for Zoom: 187 in the last 12 months and 68 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 87 of 720 (12%) |
| May 2026 | 21 | 258 of 744 (35%) |
| June 2026 | 23 | 202 of 720 (28%) |
| July 2026 | 24 | 103 of 744 (14%) |
| August 2026 | 16 | 20 of 744 (3%) |
| September 2026 | 26 | 223 of 720 (31%) |
| October 2026 | 23 | 262 of 532 (49%) |
Incidents, newest first
Minor October 21, 2026 Service Degradation Affecting Zoom Learning Webpage 1h 41m Zoom Learning Center
Started Oct 21, 2026, 02:43 PM UTC· resolved Oct 21, 2026, 04:25 PM UTC
- investigating Oct 21, 2026, 02:43 PM UTC
We are currently investigating a service degradation affecting Zoom Learning Webpage. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 21, 2026, 02:53 PM UTC
We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.
- monitoring Oct 21, 2026, 03:08 PM UTC
A service degradation affecting Zoom Learning Webpage has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 21, 2026, 04:25 PM UTC
This incident has been resolved and the affected service has been restored.
Minor October 19, 2026 Service Degradation Affecting Meeting Summaries Via Email. 1h 50m Zoom Canvas
Started Oct 19, 2026, 11:27 PM UTC· resolved Oct 20, 2026, 01:18 AM UTC
- identified Oct 19, 2026, 11:27 PM UTC
We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 19, 2026, 11:30 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2026, 12:52 AM UTC
The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 20, 2026, 01:18 AM UTC
This incident has been resolved.
Minor October 19, 2026 Service Degradation Affecting Zoom Website in UK region 9h 58m Zoom Website
Started Oct 19, 2026, 01:32 PM UTC· resolved Oct 19, 2026, 11:31 PM UTC
- investigating Oct 19, 2026, 01:32 PM UTC
We are currently investigating a service degradation affecting Zoom Website in UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Oct 19, 2026, 01:44 PM UTC
The service degradation affecting Zoom Website in UK region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.
- resolved Oct 19, 2026, 11:31 PM UTC
This incident has been resolved and the affected services have been restored.
Notice October 19, 2026 Service Degradation Affecting ZP SMS Australia Mobile Numbers 16m SMS/MMS (Inbound/Outbound)
Started Oct 19, 2026, 12:14 AM UTC· resolved Oct 19, 2026, 12:31 AM UTC
- monitoring Oct 19, 2026, 12:14 AM UTC
Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.
- resolved Oct 19, 2026, 12:31 AM UTC
This incident has been resolved and the affected services have been restored.
Minor October 17, 2026 Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion 46m Zoom AI, Zoom AIC
Started Oct 17, 2026, 06:10 AM UTC· resolved Oct 17, 2026, 06:56 AM UTC
- investigating Oct 17, 2026, 06:10 AM UTC
We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 17, 2026, 06:13 AM UTC
We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 17, 2026, 06:16 AM UTC
A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 17, 2026, 06:56 AM UTC
This incident has been resolved and the affected services have been restored.
Notice October 14, 2026 Service degradation affected Zoom AI Companion in US region 15m Zoom AI
Started Oct 14, 2026, 05:03 PM UTC· resolved Oct 14, 2026, 05:19 PM UTC
- monitoring Oct 14, 2026, 05:03 PM UTC
On 10/14/2026, Between 12:10 UTC to 12:34 UTC, users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.
- resolved Oct 14, 2026, 05:19 PM UTC
This incident has been resolved and the affected services have been restored.
Notice October 14, 2026 Service Degradation Affected Sandbox Creation in ZoomMate 5m ZoomMate
Started Oct 14, 2026, 09:39 AM UTC· resolved Oct 14, 2026, 09:44 AM UTC
- monitoring Oct 14, 2026, 09:39 AM UTC
On 10/14/2026, Between 05:35 UTC to 06:16 UTC, the users may have experienced issue with creating sandbox in ZoomMate. This incident has been resolved and the affected services have been restored.
- resolved Oct 14, 2026, 09:44 AM UTC
This incident has been resolved and the affected services have been restored.
Minor October 14, 2026 Service Degradation Affecting Zoom Clips 19h 38m Zoom Clips
Started Oct 14, 2026, 12:20 AM UTC· resolved Oct 14, 2026, 07:58 PM UTC
- investigating Oct 14, 2026, 12:20 AM UTC
We are currently investigating a service degradation with Zoom Clips affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 14, 2026, 02:03 AM UTC
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 14, 2026, 03:48 AM UTC
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 14, 2026, 08:04 AM UTC
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 14, 2026, 12:04 PM UTC
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
- identified Oct 14, 2026, 04:04 PM UTC
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
- monitoring Oct 14, 2026, 07:24 PM UTC
The service degradation with Zoom Clips affecting a subset of users has been successfully resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363 Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 14, 2026, 07:58 PM UTC
This incident has been resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363
Notice October 13, 2026 Service degradation affecting Zoom Meeting API in US region 6h 49m Zoom Meetings, Zoom Webinars
Started Oct 13, 2026, 09:32 AM UTC· resolved Oct 13, 2026, 04:22 PM UTC
- monitoring Oct 13, 2026, 09:32 AM UTC
On 10/13/2026, Between 04:23 UTC to 09:14 UTC, Subset of users may have experienced issues with Zoom Meeting API in US region. This incident has been resolved and the affected services have been restored.
- resolved Oct 13, 2026, 04:22 PM UTC
This incident has been resolved and the affected services have been restored.
Notice October 12, 2026 Service degradation affecting Zoom AI Companion in US region 11m Zoom AI
Started Oct 12, 2026, 11:09 AM UTC· resolved Oct 12, 2026, 11:20 AM UTC
- monitoring Oct 12, 2026, 11:09 AM UTC
On 10/12/2026, Between 09:11 UTC to 09:51 UTC, Users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.
- resolved Oct 12, 2026, 11:20 AM UTC
This incident has been resolved and the affected services have been restored.
Minor October 11, 2026 Service Degradation Affecting Zoom Scheduler. 2h 13m Zoom Scheduler
Started Oct 11, 2026, 10:29 PM UTC· resolved Oct 12, 2026, 12:42 AM UTC
- investigating Oct 11, 2026, 10:29 PM UTC
We are currently investigating a service degradation with Zoom Scheduler affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 12, 2026, 12:09 AM UTC
We have successfully identified the root cause affecting Zoom Scheduler for a subset of users. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 12, 2026, 12:13 AM UTC
The service degradation with Zoom Scheduler has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 12, 2026, 12:42 AM UTC
This incident has been resolved and the affected services have been restored.
Notice October 10, 2026 Service Degradation Affecting File Uploads and Downloads in Zoom Chat 15m File Transfers: File, Video, Pictures, Voice
Started Oct 10, 2026, 08:54 AM UTC· resolved Oct 10, 2026, 09:10 AM UTC
- monitoring Oct 10, 2026, 08:54 AM UTC
On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat This incident has been resolved and the affected services have been restored.
- resolved Oct 10, 2026, 09:10 AM UTC
This incident has been resolved and the affected services have been restored.
Notice October 9, 2026 Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America 11m PCI Integration, PCI Integration
Started Oct 09, 2026, 02:17 PM UTC· resolved Oct 09, 2026, 02:29 PM UTC
- monitoring Oct 09, 2026, 02:17 PM UTC
On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 09, 2026, 02:29 PM UTC
This incident has been resolved and the affected services have been restored.
Notice October 7, 2026 Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center 12m Zoom Contact Center
Started Oct 07, 2026, 03:30 AM UTC· resolved Oct 07, 2026, 03:42 AM UTC
- monitoring Oct 07, 2026, 03:30 AM UTC
On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.
- resolved Oct 07, 2026, 03:42 AM UTC
This incident has been resolved and the affected services have been restored.
Minor October 7, 2026 Service Degradation Affecting Zoom Calendar 1h 16m Calendar
Started Oct 07, 2026, 02:41 AM UTC· resolved Oct 07, 2026, 03:58 AM UTC
- investigating Oct 07, 2026, 02:41 AM UTC
We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 07, 2026, 03:09 AM UTC
We have identified the service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 07, 2026, 03:46 AM UTC
The service degradation affecting calendar provisioning for new users has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.
- resolved Oct 07, 2026, 03:58 AM UTC
This incident has been resolved and the affected services have been restored.
Minor October 7, 2026 Service Degradation Affecting Zoom Slides Generation in US Region 2h 38m Zoom Slides
Started Oct 07, 2026, 02:08 AM UTC· resolved Oct 07, 2026, 04:47 AM UTC
- investigating Oct 07, 2026, 02:08 AM UTC
We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 07, 2026, 04:13 AM UTC
We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 07, 2026, 04:31 AM UTC
The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further developments.
- resolved Oct 07, 2026, 04:47 AM UTC
This incident has been resolved and the affected services have been restored.
Minor October 5, 2026 Service Degradation Affecting ZoomMate 24m ZoomMate
Started Oct 05, 2026, 09:57 PM UTC· resolved Oct 05, 2026, 10:21 PM UTC
- investigating Oct 05, 2026, 09:57 PM UTC
We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 05, 2026, 10:02 PM UTC
We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 05, 2026, 10:04 PM UTC
The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 05, 2026, 10:21 PM UTC
This incident has been resolved.
Minor October 4, 2026 Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. 1h 22m Zoom Workspace Reservation, Zoom Visitor Management, Zoom Rooms, Workspace Reservation Dashboard & Reporting
Started Oct 04, 2026, 11:19 PM UTC· resolved Oct 05, 2026, 12:41 AM UTC
- investigating Oct 04, 2026, 11:19 PM UTC
We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 04, 2026, 11:50 PM UTC
We have identified the service degradation with Zoom Rooms Management and Workspaces Management. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 05, 2026, 12:00 AM UTC
The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 05, 2026, 12:41 AM UTC
This incident has been resolved and the affected services have been restored.
Notice October 4, 2026 Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region 14m Calling (Inbound/Outbound), Voice (Inbound/Outbound)
Started Oct 04, 2026, 08:05 AM UTC· resolved Oct 04, 2026, 08:20 AM UTC
- monitoring Oct 04, 2026, 08:05 AM UTC
On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.
- resolved Oct 04, 2026, 08:20 AM UTC
This incident has been resolved and the affected services have been restored.
Minor October 3, 2026 Service degradation affecting Developer Documentation Website 1h 54m Developer Documentation Website
Started Oct 03, 2026, 04:49 PM UTC· resolved Oct 03, 2026, 06:43 PM UTC
- investigating Oct 03, 2026, 04:49 PM UTC
We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 03, 2026, 05:15 PM UTC
We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 03, 2026, 06:18 PM UTC
The service degradation with Developer Documentation Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 03, 2026, 06:43 PM UTC
This incident has been resolved and the affected services have been restored.
Notice October 1, 2026 Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events 1h 44m Zoom Meetings, Zoom Contact Center, Zoom Virtual Agent, Calendar and 8 more
Started Oct 01, 2026, 04:08 PM UTC· resolved Oct 01, 2026, 05:53 PM UTC
- monitoring Oct 01, 2026, 04:08 PM UTC
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation that affected Incoming and Outgoing calls of Zoom Contact Center, Cloud Meeting Recordings and Events. This incident has been resolved and the affected services have been restored.
- monitoring Oct 01, 2026, 04:49 PM UTC
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.
- resolved Oct 01, 2026, 05:53 PM UTC
This incident has been resolved.
Minor October 1, 2026 Service Degradation Affecting Zoom for Google Workspace Add-On 4h 29m Integrations/Calendar/Plug-In/Add-In
Started Oct 01, 2026, 11:52 AM UTC· resolved Oct 01, 2026, 04:21 PM UTC
- investigating Oct 01, 2026, 11:52 AM UTC
We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Oct 01, 2026, 12:38 PM UTC
We have successfully identified the root cause affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 01, 2026, 03:07 PM UTC
Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 01, 2026, 04:05 PM UTC
The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 01, 2026, 04:21 PM UTC
This incident has been resolved and the affected services have been restored.
Minor September 28, 2026 Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. 1h 20m Zoom Clips, Zoom Canvas, My Notes, Zoom Sheets
Started Sep 28, 2026, 10:15 PM UTC· resolved Sep 28, 2026, 11:35 PM UTC
- investigating Sep 28, 2026, 10:15 PM UTC
We are currently investigating a service degradation with Zoom Canvas. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Sep 28, 2026, 11:23 PM UTC
The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Sep 28, 2026, 11:35 PM UTC
This incident has been resolved and the affected services have been restored.
Minor September 25, 2026 Service Degradation Affecting Customer Using Polycom Devices Going Offline 14d 10h Devices (Softphones/Deskphones)
Started Sep 25, 2026, 05:45 PM UTC· resolved Oct 10, 2026, 04:41 AM UTC
- investigating Sep 25, 2026, 05:45 PM UTC
We are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 25, 2026, 07:11 PM UTC
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- identified Sep 25, 2026, 08:20 PM UTC
The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified. We will keep you informed with timely updates as progress is made.
- identified Sep 25, 2026, 10:31 PM UTC
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Sep 26, 2026, 01:31 AM UTC
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Sep 26, 2026, 05:32 AM UTC
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Sep 26, 2026, 01:51 PM UTC
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Sep 26, 2026, 08:01 PM UTC
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Sep 27, 2026, 04:01 AM UTC
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Sep 27, 2026, 10:44 AM UTC
A significant number of Polycom devices are back online, and service has been restored for the majority of affected users. We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline. We will continue to monitor the service closely and provide further updates as progress is made. Thank you for your patience and understanding.
- identified Sep 28, 2026, 01:19 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Sep 29, 2026, 01:22 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Sep 30, 2026, 01:30 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 01, 2026, 01:33 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 02, 2026, 01:31 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 03, 2026, 01:31 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 04, 2026, 01:28 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 05, 2026, 01:32 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 06, 2026, 01:31 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 07, 2026, 03:02 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 08, 2026, 02:40 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 09, 2026, 01:34 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 10, 2026, 01:32 AM UTC
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 10, 2026, 04:25 AM UTC
The issue affecting customers using Polycom devices going offline has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 10, 2026, 04:41 AM UTC
This incident has been resolved and the affected services have been restored.
Notice September 25, 2026 An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature 21h 42m Zoom AI
Started Sep 25, 2026, 09:20 AM UTC· resolved Sep 26, 2026, 07:03 AM UTC
- investigating Sep 25, 2026, 09:20 AM UTC
We are currently investigating an issue causing an unintended pop-up message to appear for users in the US during the initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, the Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 25, 2026, 11:03 AM UTC
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 25, 2026, 01:12 PM UTC
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 25, 2026, 03:49 PM UTC
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 25, 2026, 09:17 PM UTC
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 26, 2026, 12:58 AM UTC
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Sep 26, 2026, 04:59 AM UTC
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Sep 26, 2026, 06:48 AM UTC
The issue causing an unintended pop-up message appearing for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Sep 26, 2026, 07:03 AM UTC
This incident has been resolved and the affected services have been restored.