Zoom incident

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Resolved after 12 minutes, affecting Zoom Contact Center, on October 7, 2026.

monitoring Oct 07, 2026, 03:30 AM UTC

On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.

Started
Oct 07, 2026, 03:30 AM UTC
Resolved
Oct 07, 2026, 03:42 AM UTC
Duration
12m
Detected by Pingoru
Oct 07, 2026, 03:30 AM UTC

Affected components

Zoom Contact Center

Update timeline

  1. monitoring Oct 07, 2026, 03:30 AM UTC

    On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.

  2. resolved Oct 07, 2026, 03:42 AM UTC

    This incident has been resolved and the affected services have been restored.

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