Zoom incident
Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.
Resolved after 1 hour 20 minutes, affecting Zoom Clips and Zoom Canvas and 1 more, on September 28, 2026.
The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- investigating Sep 28, 2026, 10:15 PM UTC
We are currently investigating a service degradation with Zoom Canvas. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Sep 28, 2026, 11:23 PM UTC
The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Sep 28, 2026, 11:35 PM UTC
This incident has been resolved and the affected services have been restored.
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