Zoom incident

Service Degradation Affecting Zoom Healthcare Integration services in US Region

Resolved after 2 hours 36 minutes, affecting Ellkay, on July 23, 2026.

monitoring Jul 23, 2026, 06:04 PM UTC

The service degradation affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Started
Jul 23, 2026, 03:53 PM UTC
Resolved
Jul 23, 2026, 06:30 PM UTC
Duration
2h 36m
Detected by Pingoru
Jul 23, 2026, 03:53 PM UTC

Affected components

Ellkay

Update timeline

  1. investigating Jul 23, 2026, 03:53 PM UTC

    We have successfully identified the root cause affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

  2. identified Jul 23, 2026, 04:22 PM UTC

    We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jul 23, 2026, 06:04 PM UTC

    The service degradation affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jul 23, 2026, 06:30 PM UTC

    This incident has been resolved and the affected services have been restored.

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