Zoom incident
Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
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Resolved after 24 minutes, affecting Zoom AIC, on August 11, 2026.
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.
Affected components
Zoom AIC
Update timeline
- monitoring Aug 11, 2026, 02:48 PM UTC
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.
- resolved Aug 11, 2026, 03:13 PM UTC
This incident has been resolved and the affected services have been restored.
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