Zoom incident

Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region

Resolved after 12 minutes, affecting Zoom AI Services API, on August 25, 2026.

monitoring Aug 25, 2026, 05:51 AM UTC

On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Started
Aug 25, 2026, 05:51 AM UTC
Resolved
Aug 25, 2026, 06:04 AM UTC
Duration
12m
Detected by Pingoru
Aug 25, 2026, 05:51 AM UTC

Affected components

Zoom AI Services API

Update timeline

  1. monitoring Aug 25, 2026, 05:51 AM UTC

    On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Aug 25, 2026, 06:04 AM UTC

    This incident has been resolved and the affected services have been restored.

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