Zoom incident
Service Degradation Affecting Zoom AI Expert Assist in US Region.
Resolved after 19 minutes, affecting AI Expert Assist, on July 20, 2026.
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- monitoring Jul 20, 2026, 04:35 PM UTC
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 20, 2026, 04:55 PM UTC
This incident has been resolved and the affected services have been restored.
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