Is Worldline down?

Our systems have detected that the Crédit Mutuel transactions starting from 08/09/2026, 19:54 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account 1day later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.

Our systems have detected that the Crédit Mutuel transaction settlement file dated from 08/09/2026, 19:54 CEST has been rejected. We confirm that the settlement has been successfully resubmitted to the acquirer on 09/09/2026. The proceeds of the transactions involved will be credited to your account 1 day later than usual. We regret the situation and any potential inconvenience.

We would like to inform you about an ongoing issue with Trésor Public transaction processing as from 10:59 CEST on 04/09/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We confirm that the issue has an external responsibility (independent of Worldline).

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Trésor Public on 04/09/2026 between 10:59 and 11:18 CEST. We confirm that as of 11:18 CEST on 04/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We confirm that the issue has an external responsibility (independent of Worldline).

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

We are continuing to work on a fix for this issue.

We would like to inform you about an ongoing issue with La Banque Postal transaction processing as from 19:15 CEST on 27-08-2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.

We would like to inform you about an ongoing issue with La Banque Postal transaction processing as from 19:15 CEST on 27/08/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We also confirm that the issue has an external responsibility (independent of Worldline).

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via La Banque Postal between 27/08/2026 at 19:15 CEST and 28/08/2026 at 10:45 CEST. We confirm that as of 10:45 CEST on 28/08/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).

Due to a technical issue on 16/08/2026 since 23:00 CEST, some of your transactions may have been set to an uncertain status. We are investigating the situation with the highest priority. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

We have informed you earlier about a perturbation on our Worldline Global Online Pay platform on 16/08/2026 as of 23:00 CEST. Following thorough investigation performed by our technical experts, we confirm that the perturbation was isolated and limited in scope, affecting only one of our merchants. Thus, you can ignore communications regarding this disruption. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.