Worldline incident

RESOLVED - Worldline Payment Platform perturbation

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Resolved after 5 minutes, affecting Back Office Ogone and AIRPLUS and 1 more, on October 14, 2026.

resolved Oct 14, 2026, 08:07 AM UTC

Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 09:07 CEST (14/10/2026). We are pleased to announce that the system returned to normal operating conditions at 09:12 CEST. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Started
Oct 14, 2026, 07:07 AM UTC
Resolved
Oct 14, 2026, 07:12 AM UTC
Duration
5m
Detected by Pingoru
Oct 14, 2026, 07:07 AM UTC

Affected components

Back Office OgoneAIRPLUSAIBDirect Server to server APIWorldline Fraud expert serviceAliPayANZ BankDirect Client APISMB Merchant PortalAmerican Express

Update timeline

  1. resolved Oct 14, 2026, 08:07 AM UTC

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 09:07 CEST (14/10/2026). We are pleased to announce that the system returned to normal operating conditions at 09:12 CEST. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

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