Twilio Outage History
Twilio degraded · 8 active incidents · 1 long-running issue View live status →Pingoru has recorded 1,183 incidents for Twilio: 1,178 in the last 12 months and 560 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 105 | 531 of 720 (74%) |
| May 2026 | 164 | 744 of 744 (100%) |
| June 2026 | 150 | 619 of 720 (86%) |
| July 2026 | 198 | 718 of 744 (96%) |
| August 2026 | 195 | 716 of 744 (96%) |
| September 2026 | 179 | 720 of 720 (100%) |
| October 2026 | 153 | 569 of 601 (95%) |
Incidents, newest first
Notice June 15, 2026 Elevated Media message delivery delays and degradation in Media Fetch APIs –
Started Jun 15, 2026, 09:08 PM UTC· resolved Jun 15, 2026, 09:08 PM UTC
- resolved Jun 15, 2026, 09:20 PM UTC
Twilio Contentstore was degraded for 13 minutes between 16:00 and 16:13 Pacific Time on 06/02/2026. During this period of time customers may have experienced latency in message delivery and processing capabilities. The issue has now been resolved.
Minor June 15, 2026 SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Mexico 2h 34m SMS, Latin America
Started Jun 15, 2026, 07:52 PM UTC· resolved Jun 15, 2026, 10:26 PM UTC
- investigating Jun 15, 2026, 07:52 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 15, 2026, 07:53 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 15, 2026, 08:26 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 15, 2026, 10:26 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on affected networks in Mexico is operating normally.
Minor June 15, 2026 SMS Delivery Failures From Network Subscribers to a Subset of Twilio Brazil Short Codes 5h 50m SMS, Latin America
Started Jun 15, 2026, 03:32 PM UTC· resolved Jun 15, 2026, 09:22 PM UTC
- investigating Jun 15, 2026, 03:32 PM UTC
Twilio customers may be experiencing SMS delivery failures from Brazil to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 15, 2026, 04:36 PM UTC
We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 15, 2026, 06:36 PM UTC
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 15, 2026, 09:22 PM UTC
The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.
Notice June 15, 2026 Issues with SMPP Delivery Receipts – SMPP
Started Jun 15, 2026, 07:29 AM UTC· resolved Jun 15, 2026, 07:29 AM UTC
- resolved Jun 15, 2026, 07:29 AM UTC
Twilio Programmable Messaging was degraded for 159 minutes between 16:35 and 19:15 UTC on 06/12/2026. During this period of time, customers may have experienced delayed or dropped SMPP delivery receipts. The issue has now been resolved.
Notice June 14, 2026 Retroactive Incident: Mail Delivery Delay to a Small Subset of Users – API v3, SMTP, Event Webhooks, API v2 and 9 more
Started Jun 14, 2026, 09:00 PM UTC· resolved Jun 14, 2026, 09:00 PM UTC
- resolved Jun 14, 2026, 10:54 PM UTC
Twilio-Sendgrid mail delivery was degraded for approximately 16 minutes between 3:18 PM and 3:34 PM Pacific Time on 06/14/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than a system-wide outage. The issue has now been resolved.
Major June 14, 2026 Email Sending Delays 2h 38m API v3, SMTP, API v2
Started Jun 14, 2026, 04:45 PM UTC· resolved Jun 14, 2026, 07:23 PM UTC
- investigating Jun 14, 2026, 04:45 PM UTC
Starting around 12:00 AM PDT on June 14, 2026, our engineers began investigating an issue with our core API and platform services. Users may experience high latency, timeouts, and 5xx errors with sending email through the API and the UI. We will provide another update in 30 minutes or as soon as more information becomes available.
- investigating Jun 14, 2026, 05:20 PM UTC
Engineers are still investigating issues causing email sending delays. We will provide a status update in 30 minutes or as soon as more information becomes available.
- identified Jun 14, 2026, 05:34 PM UTC
Our engineers have identified the issue and are working toward a fix. Mitigation efforts are underway to resolve the intermittent errors and delays. We will provide another update in 30 minutes or as soon as more information becomes available.
- monitoring Jun 14, 2026, 06:11 PM UTC
Our engineers have implemented a fix and are monitoring system performance. We will continue to observe the platform for the next hour to ensure full stability, and will mark this incident as resolved if no further issues are seen. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved Jun 14, 2026, 07:23 PM UTC
Our engineers have monitored the fix and confirmed the issue with high latency and 5xx errors has been resolved. All services are now operating normally at this time.
Minor June 14, 2026 SMS Delivery Delays from Twilio to Smart Philippines 4h 52m SMS, APAC
Started Jun 14, 2026, 10:03 AM UTC· resolved Jun 14, 2026, 02:56 PM UTC
- investigating Jun 14, 2026, 10:03 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 14, 2026, 10:20 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 14, 2026, 11:21 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 14, 2026, 12:54 PM UTC
We have observed a recovery in SMS delivery from Twilio to Smart network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 14, 2026, 02:56 PM UTC
The incident has been resolved and SMS delivery from Twilio to Smart network subscribers in the Philippines is operating normally.
Notice June 12, 2026 Twilio Sender ID Registrations Affected –
Started Jun 12, 2026, 05:30 PM UTC· resolved Jun 12, 2026, 05:30 PM UTC
- resolved Jun 12, 2026, 05:33 PM UTC
Twilio Sender ID registrations was degraded for about 30 minutes between 9:24PM and 9:55PM Pacific Time on 06/11/2026. During this period of time customers may have experienced problems submitting Embedded Registrations. The issue has now been resolved.
Minor June 12, 2026 Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform 6h 27m SMS, WhatsApp Messaging
Started Jun 12, 2026, 02:10 PM UTC· resolved Jun 12, 2026, 08:37 PM UTC
- investigating Jun 12, 2026, 01:56 PM UTC
Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Jun 12, 2026, 02:10 PM UTC
We are experiencing delivery delays and failures when sending messages from WhatsApp and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 12, 2026, 03:05 PM UTC
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jun 12, 2026, 05:00 PM UTC
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 12, 2026, 06:52 PM UTC
We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 12, 2026, 08:37 PM UTC
The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.
Minor June 12, 2026 SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Chile 6h 48m SMS, Latin America
Started Jun 12, 2026, 06:29 AM UTC· resolved Jun 12, 2026, 01:18 PM UTC
- investigating Jun 12, 2026, 06:29 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 12, 2026, 07:30 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jun 12, 2026, 09:30 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 12, 2026, 11:35 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 12, 2026, 01:18 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile is operating normally.
Minor June 12, 2026 SMS Delivery Receipt Delays from Twilio Phone Numbers to Movilnet Venezuela 16h 6m SMS, Latin America
Started Jun 12, 2026, 02:33 AM UTC· resolved Jun 12, 2026, 06:40 PM UTC
- investigating Jun 12, 2026, 02:33 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 12, 2026, 02:35 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 12, 2026, 03:35 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 12, 2026, 05:51 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 12, 2026, 09:52 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jun 12, 2026, 04:38 PM UTC
We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 12, 2026, 06:40 PM UTC
The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela is operating normally.
Minor June 12, 2026 SMS Delivery Delays from Twilio to Glo Nigeria 5h 45m SMS, Middle East & Africa
Started Jun 12, 2026, 12:19 AM UTC· resolved Jun 12, 2026, 06:04 AM UTC
- investigating Jun 12, 2026, 12:19 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 12, 2026, 12:21 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 12, 2026, 01:22 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 12, 2026, 03:23 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 12, 2026, 04:04 AM UTC
We have observed a recovery in SMS delivery from Twilio to Glo network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 12, 2026, 06:04 AM UTC
The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.
Notice June 11, 2026 MMS Delivery Failures from a Subset of Twilio Short Codes, Long Codes, and Toll-Free Numbers to US Cellular United States – MMS Long Code, North America, MMS Short Code, North America, MMS Toll-Free, North America, MMS Toll-Free, North America
Started Jun 11, 2026, 09:56 PM UTC· resolved Jun 11, 2026, 09:56 PM UTC
- resolved Jun 11, 2026, 09:56 PM UTC
We are posting a retrospective update for an incident that occurred on 06/11/2026 18:20 UTC . Customers may have experienced MMS Delivery Failures from a Subset of Twilio Shortcode, Longcode and Toll-Free Numbers to US Cellular network subscribers in the United States. This incident has been resolved as of 06/11/2026 18:51 UTC. We apologize for the delay in this communication.
Minor June 11, 2026 SMS Delivery Failures from Multiple Networks in United Kingdom to a Subset of Twilio Long Codes 17h SMS, Europe
Started Jun 11, 2026, 08:30 PM UTC· resolved Jun 12, 2026, 01:31 PM UTC
- investigating Jun 11, 2026, 08:30 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 11, 2026, 08:31 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 11, 2026, 09:31 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 11, 2026, 11:33 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 12, 2026, 03:40 AM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jun 12, 2026, 11:22 AM UTC
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United Kingdom Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 12, 2026, 01:31 PM UTC
The incident has been resolved and SMS delivery from network subscribers to Twilio United Kingdom Long Codes is operating normally.
Minor June 11, 2026 SMS Delivery Failures from a Subset of Twilio Short Codes to AT&T United States 2h 39m SMS Short Code, North America
Started Jun 11, 2026, 05:52 PM UTC· resolved Jun 11, 2026, 08:32 PM UTC
- investigating Jun 11, 2026, 05:52 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 11, 2026, 06:01 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 11, 2026, 06:30 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 11, 2026, 08:32 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States is operating normally.
Minor June 10, 2026 SMS Delivery Delays from Twilio to MTN Zambia 13h 56m SMS, Middle East & Africa
Started Jun 10, 2026, 07:13 PM UTC· resolved Jun 11, 2026, 09:09 AM UTC
- investigating Jun 10, 2026, 07:13 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 10, 2026, 07:15 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 10, 2026, 08:15 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 10:16 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 11, 2026, 02:21 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 07:08 AM UTC
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 11, 2026, 09:09 AM UTC
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Minor June 10, 2026 SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland 22h 21m SMS, Europe
Started Jun 10, 2026, 07:12 PM UTC· resolved Jun 11, 2026, 05:34 PM UTC
- investigating Jun 10, 2026, 07:12 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 10, 2026, 08:19 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 08:43 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 10, 2026, 09:44 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 11:44 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 11, 2026, 03:50 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 11:19 AM UTC
We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 01:26 PM UTC
We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 11, 2026, 05:34 PM UTC
The incident has been resolved and SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland is operating normally.
Minor June 10, 2026 SMS Delivery Delays and Delivery Receipt Delays from Twilio to Vodafone Omnitel Italy 20h 44m SMS, Europe
Started Jun 10, 2026, 09:39 AM UTC· resolved Jun 11, 2026, 06:24 AM UTC
- investigating Jun 10, 2026, 09:39 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to COOP and Vodafone Omnitel network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 10, 2026, 10:41 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Multiple network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 10:42 AM UTC
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery and delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 10, 2026, 11:42 AM UTC
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 02:22 PM UTC
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 06:28 PM UTC
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 12:18 AM UTC
We have observed a recovery in SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 02:21 AM UTC
We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 11, 2026, 06:24 AM UTC
The incident has been resolved and SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy are operating normally.
Minor June 10, 2026 SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan 2d 14h SMS, APAC
Started Jun 10, 2026, 06:19 AM UTC· resolved Jun 12, 2026, 08:29 PM UTC
- identified Jun 10, 2026, 06:19 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 10, 2026, 07:25 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 09:25 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 01:38 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 09:38 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- identified Jun 11, 2026, 01:40 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 02:26 PM UTC
We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 04:27 PM UTC
We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 08:27 PM UTC
We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jun 12, 2026, 04:28 AM UTC
We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
- resolved Jun 12, 2026, 08:29 PM UTC
The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.
Notice June 10, 2026 Elevated Email deferrals 3h 41m API v3, SMTP, Event Webhooks, API v2 and 9 more
Started Jun 10, 2026, 05:07 AM UTC· resolved Jun 10, 2026, 08:49 AM UTC
- investigating Jun 10, 2026, 05:07 AM UTC
Starting around 9:25 AM GMT+8 on June 10, 2026, our engineers began investigating an issue affecting email processing within SendGrid. Users may have experienced elevated email deferrals, with some messages temporarily receiving "Internal Server Error" responses during delivery attempts. This issue does not impact mail send capability; however, delivery may have been delayed for a subset of messages. Our team continues to investigate the root cause and monitor system performance. We will provide another update in 60 minutes or as soon as more information becomes available.
- monitoring Jun 10, 2026, 05:51 AM UTC
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
- resolved Jun 10, 2026, 08:49 AM UTC
Our engineers have monitored the fix and confirmed the issue with email deferrals has been resolved. All services are now operating normally at this time.
Minor June 10, 2026 Degradation in Voice calls 50m Recordings, Conference AU1, Conference IE1, Recording AU1 and 3 more
Started Jun 10, 2026, 03:35 AM UTC· resolved Jun 10, 2026, 04:25 AM UTC
- monitoring Jun 10, 2026, 03:35 AM UTC
We are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 10, 2026, 04:25 AM UTC
We are no longer experiencing issues affecting voice calls. This incident has been resolved.
Minor June 9, 2026 SMS Delivery Delays from Twilio to MPT Myanmar 3d 3h SMS, APAC
Started Jun 09, 2026, 08:54 AM UTC· resolved Jun 12, 2026, 12:39 PM UTC
- investigating Jun 09, 2026, 08:54 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 09, 2026, 09:55 AM UTC
Twilio customers may be experiencing SMS DLR delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jun 09, 2026, 12:08 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 09, 2026, 03:55 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 09, 2026, 04:58 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 09, 2026, 07:02 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 09, 2026, 11:03 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 07:04 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- identified Jun 10, 2026, 11:05 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 06:21 AM UTC
We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 2 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 08:25 AM UTC
We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 4 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 12:33 PM UTC
We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 8 hours or as soon as more information becomes available.
- monitoring Jun 11, 2026, 08:34 PM UTC
We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 16 hours or as soon as more information becomes available.
- resolved Jun 12, 2026, 12:39 PM UTC
The incident has been resolved and SMS delivery from Twilio to MPT network subscribers in Myanmar is operating normally.
Minor June 8, 2026 SMS Delivery Receipt Delays from Twilio Phone Numbers to Odido Netherlands 3h 13m SMS, Europe
Started Jun 08, 2026, 10:41 PM UTC· resolved Jun 09, 2026, 01:55 AM UTC
- investigating Jun 08, 2026, 10:41 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 08, 2026, 10:52 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 08, 2026, 11:54 PM UTC
We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 09, 2026, 01:55 AM UTC
The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands are operating normally.
Minor June 8, 2026 SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in United Kingdom 11h 19m SMS, Europe
Started Jun 08, 2026, 08:10 PM UTC· resolved Jun 09, 2026, 07:30 AM UTC
- investigating Jun 08, 2026, 08:11 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 08, 2026, 08:12 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 08, 2026, 09:12 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 08, 2026, 11:12 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 09, 2026, 03:25 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jun 09, 2026, 05:28 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 09, 2026, 07:30 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Kingdom is operating normally.
Minor June 8, 2026 SMS Delivery Delays and Failures from Twilio Phone Numbers to Tigo Bolivia 21h 47m SMS, Latin America
Started Jun 08, 2026, 06:16 AM UTC· resolved Jun 09, 2026, 04:04 AM UTC
- investigating Jun 08, 2026, 06:16 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 08, 2026, 07:17 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 08, 2026, 07:48 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 08, 2026, 08:49 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 08, 2026, 10:51 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 08, 2026, 02:52 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Jun 08, 2026, 10:53 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- monitoring Jun 09, 2026, 02:02 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 09, 2026, 04:04 AM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia is operating normally.