Twilio incident

SMS Delivery Delays from Twilio to Glo Nigeria

Resolved after 5 hours 45 minutes, affecting SMS, Middle East & Africa, on June 12, 2026.

resolved Jun 12, 2026, 06:04 AM UTC

The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.

Started: Jun 12, 2026, 12:19 AM UTC
Resolved: Jun 12, 2026, 06:04 AM UTC
Duration: 5h 45m
Detected by Pingoru: Jun 12, 2026, 12:19 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

investigating Jun 12, 2026, 12:19 AM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified Jun 12, 2026, 12:21 AM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified Jun 12, 2026, 01:22 AM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified Jun 12, 2026, 03:23 AM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring Jun 12, 2026, 04:04 AM UTC

We have observed a recovery in SMS delivery from Twilio to Glo network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
resolved Jun 12, 2026, 06:04 AM UTC

The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.

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