Twilio incident

Degradation in Voice calls

Resolved after 50 minutes, affecting Recordings and Conference AU1 and 1 more, on June 10, 2026.

resolved Jun 10, 2026, 04:25 AM UTC

We are no longer experiencing issues affecting voice calls. This incident has been resolved.

Started
Jun 10, 2026, 03:35 AM UTC
Resolved
Jun 10, 2026, 04:25 AM UTC
Duration
50m
Detected by Pingoru
Jun 10, 2026, 03:35 AM UTC

Affected components

RecordingsConference AU1Conference IE1Recording AU1Recording IE1Speech Recognition (Gather Speech) AU1Speech Recognition (Gather Speech) IE1

Update timeline

  1. monitoring Jun 10, 2026, 03:35 AM UTC

    We are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.

  2. resolved Jun 10, 2026, 04:25 AM UTC

    We are no longer experiencing issues affecting voice calls. This incident has been resolved.

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