Twilio incident

SMS Delivery Delays and Failures from Twilio Phone Numbers to Tigo Bolivia

Resolved after 21 hours 47 minutes, affecting SMS, Latin America, on June 8, 2026.

resolved Jun 09, 2026, 04:04 AM UTC

The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia is operating normally.

Started
Jun 08, 2026, 06:16 AM UTC
Resolved
Jun 09, 2026, 04:04 AM UTC
Duration
21h 47m
Detected by Pingoru
Jun 08, 2026, 06:16 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jun 08, 2026, 06:16 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 08, 2026, 07:17 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jun 08, 2026, 07:48 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identified Jun 08, 2026, 08:49 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. identified Jun 08, 2026, 10:51 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. identified Jun 08, 2026, 02:52 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  7. identified Jun 08, 2026, 10:53 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  8. monitoring Jun 09, 2026, 02:02 AM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  9. resolved Jun 09, 2026, 04:04 AM UTC

    The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia is operating normally.

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