Twilio incident
SMS Delivery Failures From Network Subscribers to a Subset of Twilio Brazil Short Codes
Resolved after 5 hours 50 minutes, affecting SMS, Latin America, on June 15, 2026.
The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.
Affected components
Update timeline
- investigating Jun 15, 2026, 03:32 PM UTC
Twilio customers may be experiencing SMS delivery failures from Brazil to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 15, 2026, 04:36 PM UTC
We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 15, 2026, 06:36 PM UTC
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 15, 2026, 09:22 PM UTC
The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.
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