Superloop Outage History
Superloop degraded · 6 active incidents · 7 long-running issues View live status →Pingoru has recorded 610 incidents for Superloop: 610 in the last 12 months and 314 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 58 | 720 of 720 (100%) |
| May 2026 | 101 | 744 of 744 (100%) |
| June 2026 | 70 | 720 of 720 (100%) |
| July 2026 | 83 | 744 of 744 (100%) |
| August 2026 | 104 | 163 of 744 (22%) |
| September 2026 | 107 | 284 of 720 (39%) |
| October 2026 | 81 | 312 of 575 (54%) |
Incidents, newest first
Major September 23, 2026 97 Elizabeth St Brisbane, QLD 4000 - Site Outage –
Started Sep 23, 2026, 06:19 PM UTC· resolved Sep 23, 2026, 06:19 PM UTC
No vendor updates were posted for this incident.
Major September 23, 2026 330 Anzac Parade Kensington, NSW 2033 - Site Outage –
Started Sep 23, 2026, 05:24 PM UTC· resolved Sep 23, 2026, 05:24 PM UTC
No vendor updates were posted for this incident.
Major September 23, 2026 38 Campbell Parade, Bondi Beach NSW 2026 - Site Outage –
Started Sep 23, 2026, 04:08 PM UTC· resolved Sep 23, 2026, 04:08 PM UTC
No vendor updates were posted for this incident.
Major September 23, 2026 390 Burwood Hwy Burwood Melbourne, VIC 3125 - Site Outage –
Started Sep 23, 2026, 01:22 PM UTC· resolved Sep 23, 2026, 01:22 PM UTC
No vendor updates were posted for this incident.
Major September 23, 2026 Multiple PBSA Sites - Major Outage –
Started Sep 23, 2026, 11:56 AM UTC· resolved Sep 23, 2026, 11:56 AM UTC
No vendor updates were posted for this incident.
Major September 23, 2026 Sigatoka, Queens Rd, Coral Coast, Fiji - Site Outage –
Started Sep 23, 2026, 01:58 AM UTC· resolved Sep 23, 2026, 01:58 AM UTC
No vendor updates were posted for this incident.
Major September 22, 2026 300 Kent St, Sydney New South Wales 2000 - Site Outage –
Started Sep 22, 2026, 11:56 PM UTC· resolved Sep 22, 2026, 11:56 PM UTC
No vendor updates were posted for this incident.
Minor September 22, 2026 40 Hunter Street, Lewisham, NSW 2049 - Site Outage 3h 46m Australia & New Zealand (NSW Managed Wi-Fi)
Started Sep 22, 2026, 04:16 PM UTC· resolved Sep 22, 2026, 08:02 PM UTC
- investigating Sep 22, 2026, 04:16 PM UTC
Network Operations is currently investigating a sitewide service interruption at 40 Hunter Street, Lewisham, NSW 2049
Minor September 22, 2026 2 Symphony Way, Springfield Central, QLD, 4300 - Public WiFi - Degraded Performance 15m Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 22, 2026, 12:28 AM UTC· resolved Sep 22, 2026, 12:44 AM UTC
- investigating Sep 22, 2026, 12:28 AM UTC
Network Operations is currently investigating a Degraded Performance at 2 Symphony Way, Springfield Central, QLD, 4300 - Public WiFi
- identified Sep 22, 2026, 12:31 AM UTC
We have identified an ongoing electrical works at the affected site. No estimated time of restroration is available yet. Further updates will be provided once more information is available.
- monitoring Sep 22, 2026, 12:34 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 22, 2026, 12:44 AM UTC
This incident has been resolved.
Notice September 21, 2026 148 Mountain View Rd, Maleny QLD 4552 - Site Outage 51m Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 21, 2026, 10:54 PM UTC· resolved Sep 21, 2026, 11:46 PM UTC
- investigating Sep 21, 2026, 10:54 PM UTC
Network Operations is currently investigating a sitewide service interruption at 148 Mountain View Rd, Maleny QLD 4552
- identified Sep 21, 2026, 10:55 PM UTC
We have identified an ongoing power issue at the affected site. Estimated time of restoration is 3:00 pm AEST. Further updates will be provided once more information is available.
- resolved Sep 21, 2026, 11:46 PM UTC
We implemented a fix and are currently monitoring the result.
Notice September 21, 2026 90 Carillon Ave Newtown, NSW 2042 - Degraded Performance 10h 45m Australia & New Zealand (NSW Managed Wi-Fi)
Started Sep 21, 2026, 06:22 PM UTC· resolved Sep 22, 2026, 05:07 AM UTC
- investigating Sep 21, 2026, 06:22 PM UTC
Network Operations is currently investigating a Degraded Performance at 90 Carillon Ave Newtown, NSW 2042
- identified Sep 22, 2026, 01:51 AM UTC
A technician has arrived onsite. We are continuing to work on a fix for this incident.
- monitoring Sep 22, 2026, 02:38 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 22, 2026, 05:07 AM UTC
This incident has been resolved and services are fully operational.
Notice September 21, 2026 130 Currie St, Nambour, QLD 4560 - Site Outage 15h 56m Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 21, 2026, 05:20 PM UTC· resolved Sep 22, 2026, 09:16 AM UTC
- investigating Sep 21, 2026, 05:20 PM UTC
Network Operations is currently investigating a sitewide service interruption at 130 Currie St, Nambour, QLD 4560
- monitoring Sep 22, 2026, 04:40 AM UTC
We have implemented a fix and currently monitoring the result.
- resolved Sep 22, 2026, 09:16 AM UTC
This incident has been resolved.
Notice September 21, 2026 198 A'Beckett St, Melbourne, Victoria 3000 - Site Outage 4h 2m Australia & New Zealand (VIC Managed Wi-Fi)
Started Sep 21, 2026, 03:59 PM UTC· resolved Sep 21, 2026, 08:01 PM UTC
- investigating Sep 21, 2026, 03:59 PM UTC
Network Operations is currently investigating a sitewide service interruption at 198 A'Beckett St, Melbourne, Victoria 3000
- identified Sep 21, 2026, 04:33 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Sep 21, 2026, 04:56 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 21, 2026, 08:01 PM UTC
This incident has been resolved.
Notice September 20, 2026 48 James St, Fortitude Valley QLD 4006 - Site Outage 1d 6h Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 20, 2026, 06:35 PM UTC· resolved Sep 22, 2026, 12:46 AM UTC
- investigating Sep 20, 2026, 06:35 PM UTC
Network Operations is currently investigating a sitewide service interruption at 48 James St, Fortitude Valley QLD 4006
- monitoring Sep 20, 2026, 11:54 PM UTC
Our Network Operations Team has implemented a fix and we are currently monitoring the result.
- resolved Sep 22, 2026, 12:46 AM UTC
This incident has been resolved.
Notice September 20, 2026 Goroka Eastern Highlands Province, Papua New Guinea - Site Outage 11h 41m Pacific Island Region (PNG Managed Wi-Fi)
Started Sep 20, 2026, 11:27 AM UTC· resolved Sep 20, 2026, 11:08 PM UTC
- investigating Sep 20, 2026, 11:27 AM UTC
Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea
- identified Sep 20, 2026, 11:27 AM UTC
Local power outage identified for the address Goroka Eastern Highlands Province, Papua New Guinea
- monitoring Sep 20, 2026, 12:27 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 20, 2026, 11:08 PM UTC
This incident has been resolved.
Minor September 20, 2026 7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003 - Degraded Performance 2d 11h Australia & New Zealand (VIC Managed Wi-Fi)
Started Sep 20, 2026, 08:15 AM UTC· resolved Sep 22, 2026, 08:02 PM UTC
- investigating Sep 20, 2026, 08:15 AM UTC
Network Operations is currently investigating a Degraded Performance at 7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003
- identified Sep 21, 2026, 03:32 AM UTC
We are continuing to work on a fix for this incident.
Major September 20, 2026 484 Elgar Rd, Box Hill, Victoria 3128, Australia - Site Outage –
Started Sep 20, 2026, 01:49 AM UTC· resolved Sep 20, 2026, 01:49 AM UTC
No vendor updates were posted for this incident.
Notice September 19, 2026 Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea - Degraded Performance 2d 12h Pacific Island Region (PNG Managed Wi-Fi)
Started Sep 19, 2026, 09:00 PM UTC· resolved Sep 22, 2026, 09:09 AM UTC
- investigating Sep 19, 2026, 09:00 PM UTC
Network Operations is currently investigating a Degraded Performance at Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea
- resolved Sep 20, 2026, 03:22 AM UTC
We are continuing to work on a fix for this incident.
- investigating Sep 20, 2026, 01:52 PM UTC
This incident has been resolved.
- monitoring Sep 20, 2026, 04:37 PM UTC
We are continuing to work on a fix for this incident.
- resolved Sep 22, 2026, 09:09 AM UTC
This incident has been resolved.
Notice September 19, 2026 71 Devonport Road, Tauranga - Degraded Performance 1d 5h Australia & New Zealand (NZ Managed Wi-Fi)
Started Sep 19, 2026, 05:47 AM UTC· resolved Sep 20, 2026, 10:48 AM UTC
- investigating Sep 19, 2026, 05:47 AM UTC
Network Operations is currently investigating a Degraded Performance at 71 Devonport Road, Tauranga
- resolved Sep 20, 2026, 10:48 AM UTC
We are continuing to work on a fix for this incident.
Notice September 19, 2026 127 Leicester StCarlton VIC 3053 - Degraded Performance 20h 25m Australia & New Zealand (VIC Managed Wi-Fi)
Started Sep 19, 2026, 04:11 AM UTC· resolved Sep 20, 2026, 12:36 AM UTC
- investigating Sep 19, 2026, 04:11 AM UTC
Network Operations is currently investigating a Degraded Performance at 127 Leicester St Carlton VIC 3053
- monitoring Sep 19, 2026, 12:37 PM UTC
We are continuing to work on a fix for this incident.
- resolved Sep 20, 2026, 12:36 AM UTC
This incident has been resolved.
Notice September 18, 2026 268 Flinders St Melbourne, VIC 3000 - Site Outage 1d 19h Australia & New Zealand (VIC Managed Wi-Fi)
Started Sep 18, 2026, 04:52 AM UTC· resolved Sep 20, 2026, 12:28 AM UTC
- investigating Sep 18, 2026, 04:52 AM UTC
Network Operations is currently investigating a sitewide service interruption at 268 Flinders St Melbourne, VIC 3000
- monitoring Sep 19, 2026, 02:53 PM UTC
We are continuing to work on a fix for this incident.
- resolved Sep 20, 2026, 12:28 AM UTC
This incident has been resolved.
Notice September 17, 2026 50 Barry St Carlton Melbourne, VIC 3053 - Site Outage 1d 17h Australia & New Zealand (VIC Managed Wi-Fi)
Started Sep 17, 2026, 11:11 PM UTC· resolved Sep 19, 2026, 04:48 PM UTC
- investigating Sep 17, 2026, 11:11 PM UTC
Network Operations is currently investigating a partial service interruption at **50 Barry St Carlton Melbourne, VIC 3053**
- monitoring Sep 17, 2026, 11:37 PM UTC
We are continuing to work on a fix for this incident.
- resolved Sep 19, 2026, 04:48 PM UTC
This incident has been resolved.
Notice September 17, 2026 1 South Sea Islander Way, Maroochydore QLD 4551 - Degraded Performance 5d 6h Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 17, 2026, 02:40 AM UTC· resolved Sep 22, 2026, 09:30 AM UTC
- investigating Sep 17, 2026, 02:40 AM UTC
Network Operations is currently investigating a Degraded Performance at 1 South Sea Islander Way, Maroochydore QLD 4551
- identified Sep 21, 2026, 03:10 AM UTC
We are continuing to work on a fix for this incident.
- monitoring Sep 22, 2026, 05:11 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 22, 2026, 09:30 AM UTC
This incident has been resolved.
Notice September 17, 2026 18 Gailey Road St Lucia Brisbane, QLD 4067 - Site Outage 3h 39m Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 17, 2026, 12:26 AM UTC· resolved Sep 17, 2026, 04:05 AM UTC
- investigating Sep 17, 2026, 12:26 AM UTC
Network Operations is currently investigating a sitewide service interruption at 18 Gailey Road St Lucia Brisbane, QLD 4067
- resolved Sep 17, 2026, 04:05 AM UTC
This incident has been resolved.
Notice September 17, 2026 33 School St, Kelvin Grove, QLD, 4059- Site Outage 3h 43m Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 17, 2026, 12:20 AM UTC· resolved Sep 17, 2026, 04:04 AM UTC
- investigating Sep 17, 2026, 12:20 AM UTC
Network Operations is currently investigating a sitewide service interruption at 33 School St, Kelvin Grove, QLD, 4059
- resolved Sep 17, 2026, 04:04 AM UTC
We are continuing to work on a fix for this incident.
- resolved Sep 17, 2026, 04:34 AM UTC
This incident has been resolved.