Superloop incident
2 Symphony Way, Springfield Central, QLD, 4300 - Public WiFi - Degraded Performance
Minor
Resolved after 15 minutes, affecting Australia & New Zealand (QLD Managed Wi-Fi), on September 22, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Australia & New Zealand (QLD Managed Wi-Fi)
Update timeline
- investigating Sep 22, 2026, 12:28 AM UTC
Network Operations is currently investigating a Degraded Performance at 2 Symphony Way, Springfield Central, QLD, 4300 - Public WiFi
- identified Sep 22, 2026, 12:31 AM UTC
We have identified an ongoing electrical works at the affected site. No estimated time of restroration is available yet. Further updates will be provided once more information is available.
- monitoring Sep 22, 2026, 12:34 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 22, 2026, 12:44 AM UTC
This incident has been resolved.
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