Superloop had 363 outages in the last 2 years — averaging 15 incidents per month.
There were 363 Superloop outages since February 23, 2026. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Affected Components: QLD Managed Wi-Fi Oct 6, 22:18:18 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 62 Blamey Street, Kelvin Grove Queensland 4059
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 6, 15:47:23 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 132 Kavanagh Street, Southbank, VIC, 3006
Type: Incident Affected Components: NSW Managed Wi-Fi Oct 6, 15:34:18 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at the following address below: * 8 Walker Street, Rhodes, NSW, 2138 * 21 Marquet Street, Rhodes, NSW, 2138 * 35 Marquet Street, Rhodes, NSW, 2138 * 36 Walker Street, Rhodes, NSW, 2138 * 6 Walker Street, Rhodes, NSW, 2138
Type: Incident Affected Components: NSW Managed Wi-Fi Oct 6, 15:23:33 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 12 Phillip St, Parramatta NSW 2150
Type: Incident Affected Components: Fiji Managed Wi-Fi Oct 6, 06:19:23 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Nadroga-Navosa, Western, Fiji
Type: Incident Affected Components: QLD Managed Wi-Fi Oct 6, 02:31:19 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 19 Lake St Varsity Lakes, QLD 4227
Type: Incident Affected Components: QLD Managed Wi-Fi Oct 5, 23:32:28 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 18 Gailey Road St Lucia Brisbane, QLD 4067
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 5, 04:44:45 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 24 Barkly Pl Carlton VIC 3053
Type: Maintenance Affected Components: VIC Managed Wi-Fi Oct 5, 04:14:46 GMT+0 - Identified - A planned power outage is scheduled at the affected site below: 297 La Trobe St, Melbourne VIC 3000 The maintenance will commence and end at the provided times below: Start: Saturday, 10th October, 7:30 AM AEST End: Saturday, 10th October, 8:30 AM AEST During this time users may experience a brief loss of connectivity up to duration: 1 Hour
Type: Incident Affected Components: Fiji Managed Wi-Fi Oct 4, 20:29:09 GMT+0 - Investigating - Network Operations is currently investigating a partial sitewide service interruption at Queens Rd, Nadi, Fiji
Type: Incident Affected Components: PNG Managed Wi-Fi Oct 2, 19:21:04 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Section 24,30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea.
Type: Incident Affected Components: PNG Managed Wi-Fi Oct 2, 17:14:16 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea
Type: Incident Affected Components: QLD Managed Wi-Fi Oct 2, 15:24:35 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 1 Beerburrum St, Dicky Beach QLD 4551, Australia
Type: Incident Affected Components: NSW Managed Wi-Fi Oct 2, 00:46:31 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480
Type: Incident Affected Components: Fiji Managed Wi-Fi Oct 2, 00:24:41 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Nadroga-Navosa, Western, Fiji
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 1, 20:22:06 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 224 Burwood Hwy Burwood Melbourne, VIC 3125
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 1, 20:11:16 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 308 Burwood Hwy Burwood Melbourne, VIC 3125
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 1, 19:59:13 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 58 Station Street, Burwood, Vic 3125
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 1, 19:39:20 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 1 Delany Avenue, Burwood, VIC, 3125
Type: Incident Affected Components: QLD Managed Wi-Fi Oct 1, 16:07:00 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 164 Horton Pde, Maroochydore, Queensland 4558
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 1, 03:08:20 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 29/35 Lake St 35 Lake St, Caroline Springs VIC 3023
Type: Incident Affected Components: ACT Managed Wi-Fi Sep 30, 17:30:00 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 7-9 Moore Street, Canberra ACT 2601 Sep 30, 17:34:40 GMT+0 - Monitoring - We are continuing to work on a fix for this incident.
Type: Incident Affected Components: Samoa Managed Wi-Fi Sep 30, 10:33:17 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Beach Rd Apia, Samoa
Type: Incident Affected Components: Fiji Managed Wi-Fi Sep 30, 06:05:03 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Mana Island Mamanuca Islands, Fiji
Type: Incident Affected Components: PNG Managed Wi-Fi Sep 30, 01:12:42 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea