Superloop Outage History
Superloop partial outage · 7 active incidents · 7 long-running issues View live status →Pingoru has recorded 610 incidents for Superloop: 610 in the last 12 months and 314 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 58 | 720 of 720 (100%) |
| May 2026 | 101 | 744 of 744 (100%) |
| June 2026 | 70 | 720 of 720 (100%) |
| July 2026 | 83 | 744 of 744 (100%) |
| August 2026 | 104 | 163 of 744 (22%) |
| September 2026 | 107 | 284 of 720 (39%) |
| October 2026 | 81 | 309 of 571 (54%) |
Incidents, newest first
Notice October 15, 2026 33 School St, Kelvin Grove, QLD, 4059 - Degraded Performance 20m Australia & New Zealand (QLD Managed Wi-Fi)
Started Oct 15, 2026, 05:42 AM UTC· resolved Oct 15, 2026, 06:03 AM UTC
- investigating Oct 15, 2026, 05:42 AM UTC
Network Operations is currently investigating a Degraded Performance at {address | Example: 266-269 North Terrace Adelaide, SA 5000}
- resolved Oct 15, 2026, 06:03 AM UTC
This incident has been resolved.
Minor October 15, 2026 380 William Street Melbourne, VIC 3000 - Site Outage 9d 9h Pacific Island Region (PNG Managed Wi-Fi), Pacific Island Region (Fiji Managed Wi-Fi), Australia & New Zealand (VIC Managed Wi-Fi), Pacific Island Region (Samoa Managed Wi-Fi) and 2 more
Started Oct 15, 2026, 03:13 AM UTC· resolved Oct 24, 2026, 12:36 PM UTC
- investigating Oct 15, 2026, 03:13 AM UTC
Network Operations is currently investigating a degraded service interruption at 380 William Street Melbourne, VIC 3000
Minor October 15, 2026 420 Joondalup Dr, Joondalup WA 6027 - Degraded Performance –
Started Oct 15, 2026, 12:54 AM UTC· resolved Oct 15, 2026, 12:54 AM UTC
No vendor updates were posted for this incident.
Notice October 14, 2026 170 Kessels Rd, Nathan QLD 4111 - Degraded Performance 8m Australia & New Zealand (QLD Managed Wi-Fi)
Started Oct 14, 2026, 11:53 PM UTC· resolved Oct 15, 2026, 12:01 AM UTC
- investigating Oct 14, 2026, 11:53 PM UTC
Network Operations is currently investigating a Degraded Performance at 170 Kessels Rd, Nathan QLD 4111
- resolved Oct 15, 2026, 12:01 AM UTC
This incident has been resolved.
Notice October 14, 2026 Cremorne St, Cremorne, Victoria 3121 - Degraded Performance 7h 4m Australia & New Zealand (VIC Managed Wi-Fi)
Started Oct 14, 2026, 11:38 AM UTC· resolved Oct 14, 2026, 06:43 PM UTC
- investigating Oct 14, 2026, 11:38 AM UTC
Network Operations is currently investigating a Degraded Performance at Cremorne St, Cremorne, Victoria 3121
- monitoring Oct 14, 2026, 04:20 PM UTC
We are continuing to work on a fix for this incident.
- resolved Oct 14, 2026, 06:43 PM UTC
This incident has been resolved.
Minor October 14, 2026 31 Sportsmans Parade, Bokarina QLD 4575 - Degraded Performance –
Started Oct 14, 2026, 05:41 AM UTC· resolved Oct 14, 2026, 05:41 AM UTC
No vendor updates were posted for this incident.
Major October 14, 2026 K13 Raleigh St, Westmeadows, Victoria 3049, Australia - Site Outage –
Started Oct 14, 2026, 04:23 AM UTC· resolved Oct 14, 2026, 04:23 AM UTC
No vendor updates were posted for this incident.
Major October 12, 2026 7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003 - Site Outage –
Started Oct 12, 2026, 11:40 PM UTC· resolved Oct 12, 2026, 11:40 PM UTC
No vendor updates were posted for this incident.
Minor October 11, 2026 9 Earl Street. Carlton, VIC 3053 - Degraded Performance 12d 13h Australia & New Zealand (VIC Managed Wi-Fi)
Started Oct 11, 2026, 10:19 PM UTC· resolved Oct 24, 2026, 12:16 PM UTC
- investigating Oct 11, 2026, 10:19 PM UTC
Network Operations is currently investigating a Degraded Performance at 9 Earl Street. Carlton, VIC 3053
- identified Oct 12, 2026, 12:10 AM UTC
We are continuing to work on a fix for this incident.
- investigating Oct 14, 2026, 11:52 PM UTC
A technician visit has been scheduled.
Minor October 10, 2026 330 Anzac Parade Kensington, NSW 2033 - Degraded Performance –
Started Oct 10, 2026, 09:09 AM UTC· resolved Oct 10, 2026, 09:09 AM UTC
No vendor updates were posted for this incident.
Major October 9, 2026 Champion Parade Port Moresby, PNG 121 - Site Outage –
Started Oct 09, 2026, 04:35 AM UTC· resolved Oct 09, 2026, 04:35 AM UTC
No vendor updates were posted for this incident.
Major October 9, 2026 Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Site Outage –
Started Oct 09, 2026, 01:45 AM UTC· resolved Oct 09, 2026, 01:45 AM UTC
No vendor updates were posted for this incident.
Major October 8, 2026 Kiunga, Western, Papua New Guinea- Site Outage –
Started Oct 08, 2026, 12:00 PM UTC· resolved Oct 08, 2026, 12:00 PM UTC
No vendor updates were posted for this incident.
Minor October 8, 2026 29/35 Lake St 35 Lake St, Caroline Springs VIC 3023 - Degraded Performance –
Started Oct 08, 2026, 05:25 AM UTC· resolved Oct 08, 2026, 05:25 AM UTC
No vendor updates were posted for this incident.
Major October 8, 2026 71 Devonport Road, Tauranga - Site Outage –
Started Oct 08, 2026, 04:43 AM UTC· resolved Oct 08, 2026, 04:43 AM UTC
No vendor updates were posted for this incident.
Major October 6, 2026 62 Blamey Street, Kelvin Grove Queensland 4059 - Site Outage –
Started Oct 06, 2026, 10:18 PM UTC· resolved Oct 06, 2026, 10:18 PM UTC
No vendor updates were posted for this incident.
Major October 6, 2026 132 Kavanagh Street, Southbank, VIC, 3006 - Site Outage –
Started Oct 06, 2026, 03:47 PM UTC· resolved Oct 06, 2026, 03:47 PM UTC
No vendor updates were posted for this incident.
Major October 6, 2026 Multiple NSW Sites - Site Outage –
Started Oct 06, 2026, 03:34 PM UTC· resolved Oct 06, 2026, 03:34 PM UTC
No vendor updates were posted for this incident.
Major October 6, 2026 12 Phillip St, Parramatta NSW 2150 - Site Outage –
Started Oct 06, 2026, 03:23 PM UTC· resolved Oct 06, 2026, 03:23 PM UTC
No vendor updates were posted for this incident.
Minor October 6, 2026 Nadroga-Navosa, Western, Fiji - Degraded Performance –
Started Oct 06, 2026, 06:19 AM UTC· resolved Oct 06, 2026, 06:19 AM UTC
No vendor updates were posted for this incident.
Minor October 6, 2026 19 Lake St Varsity Lakes, QLD 4227 - Degraded Performance –
Started Oct 06, 2026, 02:31 AM UTC· resolved Oct 06, 2026, 02:31 AM UTC
No vendor updates were posted for this incident.
Minor October 5, 2026 18 Gailey Road St Lucia Brisbane, QLD 4067 - Degraded Performance –
Started Oct 05, 2026, 11:32 PM UTC· resolved Oct 05, 2026, 11:32 PM UTC
No vendor updates were posted for this incident.
Major October 5, 2026 24 Barkly Pl Carlton VIC 3053 - Site Outage –
Started Oct 05, 2026, 04:44 AM UTC· resolved Oct 05, 2026, 04:44 AM UTC
No vendor updates were posted for this incident.
Major October 5, 2026 297 La Trobe St, Melbourne VIC 3000 - Planned Power Outage –
Started Oct 05, 2026, 04:21 AM UTC· resolved Oct 05, 2026, 04:21 AM UTC
No vendor updates were posted for this incident.
Major October 4, 2026 Queens Rd, Nadi, Fiji - Partial Site Outage –
Started Oct 04, 2026, 08:29 PM UTC· resolved Oct 04, 2026, 08:29 PM UTC
No vendor updates were posted for this incident.