Superloop incident

9 Earl Street. Carlton, VIC 3053 - Degraded Performance

Minor

Resolved after 12 days 13 hours, affecting Australia & New Zealand (VIC Managed Wi-Fi), on October 11, 2026.

investigating Oct 14, 2026, 11:52 PM UTC

A technician visit has been scheduled.

Started
Oct 11, 2026, 10:19 PM UTC
Resolved
Oct 24, 2026, 12:16 PM UTC
Duration
12d 13h
Detected by Pingoru
Oct 11, 2026, 10:19 PM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating Oct 11, 2026, 10:19 PM UTC

    Network Operations is currently investigating a Degraded Performance at 9 Earl Street. Carlton, VIC 3053

  2. identified Oct 12, 2026, 12:10 AM UTC

    We are continuing to work on a fix for this incident.

  3. investigating Oct 14, 2026, 11:52 PM UTC

    A technician visit has been scheduled.

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