Superloop incident

380 William Street Melbourne, VIC 3000 - Site Outage

Minor

Resolved after 9 days 9 hours, affecting Pacific Island Region (PNG Managed Wi-Fi) and Pacific Island Region (Fiji Managed Wi-Fi) and 1 more, on October 15, 2026.

investigating Oct 15, 2026, 03:13 AM UTC

Network Operations is currently investigating a degraded service interruption at 380 William Street Melbourne, VIC 3000

Started: Oct 15, 2026, 03:13 AM UTC
Resolved: Oct 24, 2026, 12:36 PM UTC
Duration: 9d 9h
Detected by Pingoru: Oct 15, 2026, 03:13 AM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)Pacific Island Region (Fiji Managed Wi-Fi)Australia & New Zealand (VIC Managed Wi-Fi)Pacific Island Region (Samoa Managed Wi-Fi)Pacific Island Region (Vanuatu Managed Wi-Fi)Australia & New Zealand (NZ Managed Wi-Fi)

Update timeline

investigating Oct 15, 2026, 03:13 AM UTC

Network Operations is currently investigating a degraded service interruption at 380 William Street Melbourne, VIC 3000

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