Superloop incident
Goroka Eastern Highlands Province, Papua New Guinea - Site Outage
Notice
Resolved after 11 hours 41 minutes, affecting Pacific Island Region (PNG Managed Wi-Fi), on September 20, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Pacific Island Region (PNG Managed Wi-Fi)
Update timeline
- investigating Sep 20, 2026, 11:27 AM UTC
Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea
- identified Sep 20, 2026, 11:27 AM UTC
Local power outage identified for the address Goroka Eastern Highlands Province, Papua New Guinea
- monitoring Sep 20, 2026, 12:27 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 20, 2026, 11:08 PM UTC
This incident has been resolved.
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