Superloop incident
1 South Sea Islander Way, Maroochydore QLD 4551 - Degraded Performance
Notice
Resolved after 5 days 6 hours, affecting Australia & New Zealand (QLD Managed Wi-Fi), on September 17, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Australia & New Zealand (QLD Managed Wi-Fi)
Update timeline
- investigating Sep 17, 2026, 02:40 AM UTC
Network Operations is currently investigating a Degraded Performance at 1 South Sea Islander Way, Maroochydore QLD 4551
- identified Sep 21, 2026, 03:10 AM UTC
We are continuing to work on a fix for this incident.
- monitoring Sep 22, 2026, 05:11 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 22, 2026, 09:30 AM UTC
This incident has been resolved.
Your product runs on more than Superloop
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.