Superloop incident
90 Carillon Ave Newtown, NSW 2042 - Degraded Performance
Notice
Resolved after 10 hours 45 minutes, affecting Australia & New Zealand (NSW Managed Wi-Fi), on September 21, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Australia & New Zealand (NSW Managed Wi-Fi)
Update timeline
- investigating Sep 21, 2026, 06:22 PM UTC
Network Operations is currently investigating a Degraded Performance at 90 Carillon Ave Newtown, NSW 2042
- identified Sep 22, 2026, 01:51 AM UTC
A technician has arrived onsite. We are continuing to work on a fix for this incident.
- monitoring Sep 22, 2026, 02:38 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 22, 2026, 05:07 AM UTC
This incident has been resolved and services are fully operational.
Your product runs on more than Superloop
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services