Superloop incident

7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003 - Degraded Performance

Minor

Resolved after 2 days 11 hours, affecting Australia & New Zealand (VIC Managed Wi-Fi), on September 20, 2026.

identified Sep 21, 2026, 03:32 AM UTC

We are continuing to work on a fix for this incident.

Started
Sep 20, 2026, 08:15 AM UTC
Resolved
Sep 22, 2026, 08:02 PM UTC
Duration
2d 11h
Detected by Pingoru
Sep 20, 2026, 08:15 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating Sep 20, 2026, 08:15 AM UTC

    Network Operations is currently investigating a Degraded Performance at 7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003

  2. identified Sep 21, 2026, 03:32 AM UTC

    We are continuing to work on a fix for this incident.

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