Superloop Outage History
Superloop partial outage · 7 active incidents · 7 long-running issues View live status →Pingoru has recorded 612 incidents for Superloop: 612 in the last 12 months and 315 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 58 | 720 of 720 (100%) |
| May 2026 | 101 | 744 of 744 (100%) |
| June 2026 | 70 | 720 of 720 (100%) |
| July 2026 | 83 | 744 of 744 (100%) |
| August 2026 | 104 | 163 of 744 (22%) |
| September 2026 | 107 | 284 of 720 (39%) |
| October 2026 | 83 | 320 of 582 (55%) |
Incidents, newest first
Notice September 17, 2026 33 School St, Kelvin Grove, QLD, 4059- Site Outage 3h 43m Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 17, 2026, 12:20 AM UTC· resolved Sep 17, 2026, 04:04 AM UTC
- investigating Sep 17, 2026, 12:20 AM UTC
Network Operations is currently investigating a sitewide service interruption at 33 School St, Kelvin Grove, QLD, 4059
- resolved Sep 17, 2026, 04:04 AM UTC
We are continuing to work on a fix for this incident.
- resolved Sep 17, 2026, 04:34 AM UTC
This incident has been resolved.
Notice September 16, 2026 Queens Rd, Pacific Harbour, Fiji - Site Outage 5d 23h Pacific Island Region (Fiji Managed Wi-Fi)
Started Sep 16, 2026, 08:07 PM UTC· resolved Sep 22, 2026, 08:02 PM UTC
- investigating Sep 16, 2026, 08:07 PM UTC
Network Operations is currently investigating a sitewide service interruption at Queens Rd, Pacific Harbour, Fiji
- monitoring Sep 16, 2026, 08:19 PM UTC
We are continuing to work on a fix for this incident.
Notice September 16, 2026 Queens Rd, Nadi, Fiji - Site Outage 13h 2m Pacific Island Region (Fiji Managed Wi-Fi)
Started Sep 16, 2026, 03:14 PM UTC· resolved Sep 17, 2026, 04:16 AM UTC
- investigating Sep 16, 2026, 03:14 PM UTC
Network Operations is currently investigating a sitewide service interruption at Queens Rd, Nadi, Fiji
- monitoring Sep 17, 2026, 12:05 AM UTC
We are continuing to work on a fix for this incident.
- resolved Sep 17, 2026, 04:16 AM UTC
This incident has been resolved.
Major September 16, 2026 903 Dandenong Rd Malvern East VIC 3145 - Site Outage –
Started Sep 16, 2026, 09:05 AM UTC· resolved Sep 16, 2026, 09:05 AM UTC
No vendor updates were posted for this incident.
Minor September 16, 2026 90 South St, Murdoch, WA- Degraded Performance –
Started Sep 16, 2026, 05:02 AM UTC· resolved Sep 16, 2026, 05:02 AM UTC
No vendor updates were posted for this incident.
Minor September 15, 2026 Kiunga, Western, Papua New Guinea - Degraded Performance –
Started Sep 15, 2026, 07:12 PM UTC· resolved Sep 15, 2026, 07:12 PM UTC
No vendor updates were posted for this incident.
Minor September 15, 2026 8 Porter St Prahran VIC 3181 - Degraded Performance –
Started Sep 15, 2026, 02:36 PM UTC· resolved Sep 15, 2026, 02:36 PM UTC
No vendor updates were posted for this incident.
Major September 15, 2026 484 Elgar Rd Box Hill VIC 3128 - Site Outage –
Started Sep 15, 2026, 01:24 PM UTC· resolved Sep 15, 2026, 01:24 PM UTC
No vendor updates were posted for this incident.
Minor September 14, 2026 5 Ross Smith Ave, Mascot, New South Wales, Australia - Degraded Performance –
Started Sep 14, 2026, 10:23 PM UTC· resolved Sep 14, 2026, 10:23 PM UTC
No vendor updates were posted for this incident.
Major September 14, 2026 11 Kirinari St, Bruce ACT 2617 - Site Outage –
Started Sep 14, 2026, 04:28 PM UTC· resolved Sep 14, 2026, 04:28 PM UTC
No vendor updates were posted for this incident.
Major September 14, 2026 Platform Outage - Major Incident –
Started Sep 14, 2026, 06:00 AM UTC· resolved Sep 14, 2026, 06:00 AM UTC
No vendor updates were posted for this incident.
Major September 13, 2026 20 Minchinton St, Caloundra QLD 4551 - Site Outage –
Started Sep 13, 2026, 09:36 PM UTC· resolved Sep 13, 2026, 09:36 PM UTC
No vendor updates were posted for this incident.
Major September 12, 2026 183-189 A'Beckett St, Melbourne, VIC, 3000 - Site Outage –
Started Sep 12, 2026, 02:05 AM UTC· resolved Sep 12, 2026, 02:05 AM UTC
No vendor updates were posted for this incident.
Minor September 12, 2026 1023 Dandenong Rd, Malvern East, Victoria 3145, Australia - Degraded Performance –
Started Sep 12, 2026, 01:23 AM UTC· resolved Sep 12, 2026, 01:23 AM UTC
No vendor updates were posted for this incident.
Minor September 11, 2026 22 Omrah Ave, Caloundra QLD 4551 - Degraded Performance –
Started Sep 11, 2026, 07:18 PM UTC· resolved Sep 11, 2026, 07:18 PM UTC
No vendor updates were posted for this incident.
Major September 11, 2026 32 Leicester St, Carlton, Victoria 3053, Australia - Site Outage –
Started Sep 11, 2026, 04:42 PM UTC· resolved Sep 11, 2026, 04:42 PM UTC
No vendor updates were posted for this incident.
Notice September 11, 2026 266 North Terrace, GSA North Terrace - Site Outage 11d 10h Australia & New Zealand (SA Managed Wi-Fi)
Started Sep 11, 2026, 09:54 AM UTC· resolved Sep 22, 2026, 08:02 PM UTC
- investigating Sep 11, 2026, 09:54 AM UTC
Network Operations is currently investigating a sitewide service interruption at 266 North Terrace, GSA North Terrace
- monitoring Sep 11, 2026, 10:11 AM UTC
We implemented a fix and are currently monitoring the result.
Minor September 11, 2026 380 William Street Melbourne, VIC 3000 - Degraded Performance 11d 14h Australia & New Zealand (VIC Managed Wi-Fi)
Started Sep 11, 2026, 05:44 AM UTC· resolved Sep 22, 2026, 08:02 PM UTC
- investigating Sep 11, 2026, 05:44 AM UTC
Network Operations is currently investigating a Degraded Performance at 380 William Street Melbourne, VIC 3000
- identified Sep 21, 2026, 03:05 AM UTC
We are continuing to work on a fix for this incident.
- identified Sep 21, 2026, 03:10 AM UTC
Identified an ongoing site renovation which may be impacting the service. Further updates will be provided once available
Major September 11, 2026 2-36 Cotton Tree Parade, Maroochydore QLD 4558 - Site Outage –
Started Sep 11, 2026, 12:51 AM UTC· resolved Sep 11, 2026, 12:51 AM UTC
No vendor updates were posted for this incident.
Minor September 11, 2026 1 Main St, Palmwoods QLD 4555 - Site Outage 11d 19h Australia & New Zealand (QLD Managed Wi-Fi)
Started Sep 11, 2026, 12:17 AM UTC· resolved Sep 22, 2026, 08:02 PM UTC
- investigating Sep 11, 2026, 12:17 AM UTC
Network Operations is currently investigating a sitewide service interruption at 1 Main St, Palmwoods QLD 4555
- identified Sep 21, 2026, 03:00 AM UTC
We are continuing to work on a fix for this incident.
Major September 10, 2026 183-189 A'Beckett St, Melbourne, VIC, 3000 - Site Outage –
Started Sep 10, 2026, 10:16 PM UTC· resolved Sep 10, 2026, 10:16 PM UTC
No vendor updates were posted for this incident.
Major September 10, 2026 29/35 Lake St, Caroline Springs VIC 3023 - Site Outage –
Started Sep 10, 2026, 01:46 PM UTC· resolved Sep 10, 2026, 01:46 PM UTC
No vendor updates were posted for this incident.
Major September 9, 2026 35 Lake St, Caroline Springs VIC 3023 - Site Outage –
Started Sep 09, 2026, 01:39 PM UTC· resolved Sep 09, 2026, 01:39 PM UTC
No vendor updates were posted for this incident.
Minor September 9, 2026 100 Franklin Street, Melbourne VIC 3000 - Degraded Performance –
Started Sep 09, 2026, 10:59 AM UTC· resolved Sep 09, 2026, 10:59 AM UTC
No vendor updates were posted for this incident.
Major September 9, 2026 42 Burgess St, Kings Beach QLD 4551 - Site Outage –
Started Sep 09, 2026, 03:04 AM UTC· resolved Sep 09, 2026, 03:04 AM UTC
No vendor updates were posted for this incident.