Superloop incident

Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea - Degraded Performance

Notice

Resolved after 2 days 12 hours, affecting Pacific Island Region (PNG Managed Wi-Fi), on September 19, 2026.

monitoring Sep 20, 2026, 04:37 PM UTC

We are continuing to work on a fix for this incident.

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

investigating Sep 19, 2026, 09:00 PM UTC

Network Operations is currently investigating a Degraded Performance at Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea
resolved Sep 20, 2026, 03:22 AM UTC

We are continuing to work on a fix for this incident.
investigating Sep 20, 2026, 01:52 PM UTC

This incident has been resolved.
monitoring Sep 20, 2026, 04:37 PM UTC

We are continuing to work on a fix for this incident.
resolved Sep 22, 2026, 09:09 AM UTC

This incident has been resolved.

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