Sprinklr incident

Intermittent Prod21 Platform URL Not Loading

Resolved on August 1, 2026.

resolved Aug 01, 2026, 03:29 AM UTC

Hi all, Our monitoring systems proactively identified intermittent 503 Service Temporarily Unavailable responses affecting a subset of requests on prod21. The issue was promptly investigated by our engineering team, and mitigation measures were implemented to restore normal service. The environment has remained stable following the fix, and we continue to monitor the platform to ensure ongoing reliability. No further impact is currently observed.

Started
Aug 01, 2026, 03:00 AM UTC
Resolved
Aug 01, 2026, 03:00 AM UTC
Duration
–
Detected by Pingoru
Aug 01, 2026, 03:00 AM UTC

Update timeline

  1. resolved Aug 01, 2026, 03:29 AM UTC

    Hi all, Our monitoring systems proactively identified intermittent 503 Service Temporarily Unavailable responses affecting a subset of requests on prod21. The issue was promptly investigated by our engineering team, and mitigation measures were implemented to restore normal service. The environment has remained stable following the fix, and we continue to monitor the platform to ensure ongoing reliability. No further impact is currently observed.

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