Sprinklr incident
Investigating – TikTok Workflow Disruption (India Region Only)
Ongoing since 08:25 AM UTC, affecting APAC (Prod4).
We are currently investigating a temporary disruption impacting TikTok-related workflows for customers whose TikTok accounts are associated with the India region. Our team is actively working with TikTok to better understand the underlying change and evaluate potential mitigation options. At this time, the impact appears to be limited to the India region only. Customers in other regions are not affected. We will continue to provide updates as more information becomes available and as our investigation progresses
Affected components
Update timeline
- investigating Jun 17, 2026, 08:25 AM UTC
We are currently investigating a temporary disruption impacting TikTok-related workflows for customers whose TikTok accounts are associated with the India region. Our team is actively working with TikTok to better understand the underlying change and evaluate potential mitigation options. At this time, the impact appears to be limited to the India region only. Customers in other regions are not affected. We will continue to provide updates as more information becomes available and as our investigation progresses
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