Sprinklr incident

Voice Service Disruption

Resolved after 2 hours, affecting America (Prod), on June 15, 2026.

resolved Jun 15, 2026, 06:21 PM UTC

The issue affecting voice services has been resolved, and services are now operating normally. Our engineering team has completed remediation efforts and continues to monitor the platform to ensure ongoing stability and performance. We apologize for any inconvenience and thank you for your patience.

Started
Jun 15, 2026, 04:20 PM UTC
Resolved
Jun 15, 2026, 06:21 PM UTC
Duration
2h
Detected by Pingoru
Jun 15, 2026, 04:20 PM UTC

Affected components

America (Prod)

Update timeline

  1. investigating Jun 15, 2026, 04:20 PM UTC

    We are currently experiencing a disruption affecting voice services. Users may encounter issues placing or receiving calls. Our engineering team has identified the issue and is actively investigating. We are working to restore normal service as quickly as possible. We will provide updates as more information becomes available.

  2. resolved Jun 15, 2026, 06:21 PM UTC

    The issue affecting voice services has been resolved, and services are now operating normally. Our engineering team has completed remediation efforts and continues to monitor the platform to ensure ongoing stability and performance. We apologize for any inconvenience and thank you for your patience.

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