Sprinklr incident

Delay in publishing comments

Resolved after 1 hour 3 minutes, affecting EMEA (Prod19), on October 14, 2025.

resolved Oct 14, 2025, 08:23 AM UTC

Hi Team, This is to inform you that the issue causing delays while publishing of comments within Sprinklr and latency observed has been successfully resolved as of 1:15 PM IST. Comment publishing is now functioning normally. Thank you for your patience and understanding during this time. Please feel free to reach out if you notice any further issues.

Started
Oct 14, 2025, 07:20 AM UTC
Resolved
Oct 14, 2025, 08:23 AM UTC
Duration
1h 3m
Detected by Pingoru
Oct 14, 2025, 07:20 AM UTC

Affected components

EMEA (Prod19)

Update timeline

  1. investigating Oct 14, 2025, 07:20 AM UTC

    Hi Team, We’re currently experiencing delays in the publishing of comments within Sprinklr. Our engineering team is actively investigating the issue as a top priority. We’ll keep you updated with any developments and share an estimated resolution time as soon as we have more information. Thank you for your patience and understanding.

  2. resolved Oct 14, 2025, 08:23 AM UTC

    Hi Team, This is to inform you that the issue causing delays while publishing of comments within Sprinklr and latency observed has been successfully resolved as of 1:15 PM IST. Comment publishing is now functioning normally. Thank you for your patience and understanding during this time. Please feel free to reach out if you notice any further issues.

Your product runs on more than Sprinklr

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →