Sprinklr incident

Issue with Reporting Data – Resolved

Resolved on November 10, 2025, affecting America (Prod2).

resolved Nov 10, 2025, 03:56 PM UTC

Hi Team, This is to inform you that our team identified an issue where reporting data was not loading and dashboard widgets were failing to load, resulting in errors. We prioritized resolving this with our team internally and are happy to confirm that the issue has now been fixed, and dashboards are now functioning normally. We will continue to monitor the system closely to ensure everything is functioning as expected. If you experience any further issues, please don't hesitate to reach out to Sprinklr Support.

Started
Nov 10, 2025, 03:56 PM UTC
Resolved
Nov 10, 2025, 03:56 PM UTC
Duration
–
Detected by Pingoru
Nov 10, 2025, 03:56 PM UTC

Affected components

America (Prod2)

Update timeline

  1. resolved Nov 10, 2025, 03:56 PM UTC

    Hi Team, This is to inform you that our team identified an issue where reporting data was not loading and dashboard widgets were failing to load, resulting in errors. We prioritized resolving this with our team internally and are happy to confirm that the issue has now been fixed, and dashboards are now functioning normally. We will continue to monitor the system closely to ensure everything is functioning as expected. If you experience any further issues, please don't hesitate to reach out to Sprinklr Support.

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