Sprinklr incident

Prod3 Environment : Inaccessible

Resolved after 19 minutes, affecting EMEA (Prod3), on January 29, 2026.

resolved Jan 29, 2026, 10:57 AM UTC

Hi Team, We are pleased to inform you that the issue impacting the Prod3 environment has now been resolved. The site is up and functioning as expected. Our teams will continue to monitor the environment to ensure stability. Please let us know if you observe any further issues or need additional assistance. Thank you for your patience and cooperation.

Started
Jan 29, 2026, 10:38 AM UTC
Resolved
Jan 29, 2026, 10:57 AM UTC
Duration
19m
Detected by Pingoru
Jan 29, 2026, 10:38 AM UTC

Affected components

EMEA (Prod3)

Update timeline

  1. identified Jan 29, 2026, 10:38 AM UTC

    Hi Team, We are reaching out to inform you that Prod3 environment is inaccessible due to an outage identified. We are checking this with our team on highest priority and shall keep you posted as soon as more information becomes available.

  2. resolved Jan 29, 2026, 10:57 AM UTC

    Hi Team, We are pleased to inform you that the issue impacting the Prod3 environment has now been resolved. The site is up and functioning as expected. Our teams will continue to monitor the environment to ensure stability. Please let us know if you observe any further issues or need additional assistance. Thank you for your patience and cooperation.

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